Phone Triage LPN — Oncology Patient Care

American Oncology Management Company; Houston (TX); In loco; USD 41.000 - 58.000; Tempo pieno

Descrizione del lavoro

American Oncology Management Company supports Oncology Consultants at Medical Center CCO Office in Houston. The role handles incoming patient calls, triages concerns, and collaborates with providers to resolve issues and route follow-ups.

Ideal candidates have 1–2 years in hematology/oncology, an active LPN license, CPR/BLS, and strong communication skills for multi-site coordination and patient safety.

Competenze

• Licensed Practical Nurse with active license.
• CPR and BLS certifications required.
• 1–2 years of hematology/oncology experience.

Mansioni

• Answer and review patient calls; triage urgency and direct to provider.
• Review chart for adverse events and discuss steps with physician.
• Handle prescription refill requests per company procedures.
• Coordinate care across multiple sites as needed.
• Maintain privacy and comply with policies.

Conoscenze

Critical thinking

Interpersonal skills

Communication

Customer service

Self-management

Remote work

Time management

MS Office

Formazione

High school education

LPN Program Graduate

Strumenti

MS Office

Descrizione del lavoro

American Oncology Management Company supports Oncology Consultants at Medical Center CCO Office in Houston. The role handles incoming patient calls, triages concerns, and collaborates with providers to resolve issues and route follow-ups.

Ideal candidates have 1–2 years in hematology/oncology, an active LPN license, CPR/BLS, and strong communication skills for multi-site coordination and patient safety.