Oncology Referrals Coordinator

Rochester Regional Health; Village of Potsdam (NY); On-site; USD 29,000 - 36,000; Full time

Job summary

Rochester Regional Health in Potsdam, NY seeks an Oncology Referral Specialist to act as the initial contact for patients, families, and referral sources. You will coordinate referrals, obtain authorizations, and ensure timely patient access to cancer center services.

The role emphasizes patient-centered referral workflows, tracking, and collaboration with a multidisciplinary team in a fast-paced health system. Day-to-day involves screening, coding, and coordination of care pathways.

Qualifications

• Associate's degree in a related field or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, multidisciplinary team.

Responsibilities

• Screen referrals by phone and in person for patient and family needs.
• Coordinate intake and referral process, prioritizing assessments.
• Arrange testing with physicians, patients, facilities, and payers.
• Obtain procedure and diagnosis codes to authorize testing.
• Refer self-pay and out-of-network patients to financial resources.
• Secure pre-certification/authorization with insurers and document it.
• Notify patients of schedules and provide instructions.
• Monitor attendance and follow up on referrals.

Skills

Excellent communication

Interpersonal skills

Multidisciplinary teamwork

Independent working

Education

Associate's Degree

HS diploma or equivalent

Tools

Computer proficiency

Job description

Rochester Regional Health in Potsdam, NY seeks an Oncology Referral Specialist to act as the initial contact for patients, families, and referral sources. You will coordinate referrals, obtain authorizations, and ensure timely patient access to cancer center services.

The role emphasizes patient-centered referral workflows, tracking, and collaboration with a multidisciplinary team in a fast-paced health system. Day-to-day involves screening, coding, and coordination of care pathways.