Oncology Referral & Provider Relations Lead

OneOncology; Flint (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

OneOncology in Michigan seeks a Physician Liaison to develop a territory strategy, engage healthcare providers, and improve patient access to care. You will use data-driven outreach, clinician education, and collaboration with internal teams to align with organizational goals.

Travel up to 80% of the week, build trusted relationships with referring physicians, and help organize educational events while adhering to regulatory standards.

Qualifications

• Bachelor's Degree and 3-5 years of relevant experience within Oncology or the healthcare industry.
• May consider without bachelor's degree with additional relevant experience of 4+ years (equaling 8 years of experience).

Responsibilities

• Build and maintain positive, professional relationships with referring providers and their staff to support coordinated patient care.
• Conduct regular outreach through peer-to-peer interactions, scheduled visits, follow-ups, email communication, and phone calls, in accordance with applicable policies and procedures.
• Utilize tools such as Salesforce and OneAnalytics to assess referral patterns, monitor patient volumes, and support strategic planning within the assigned territory.
• Accurately and promptly document outreach activities in Salesforce to support transparency and performance tracking.
• Participate in regular performance reviews, including analysis of key metrics and variance reporting, to support continuous improvement.
• Identify and communicate potential operational barriers or process issues that may impact referral workflows, and collaborate on solutions as appropriate.
• Serve as a liaison between referring providers and internal teams, ensuring clarity of communication and continuity of care coordination.
• Support the organization of educational events or community-based programs involving clinical staff, in accordance with compliance standards and company policy.
• Collect and communicate relevant market insights, such as emerging trends or potential gaps in care access, with appropriate internal stakeholders.
• Collaborate closely with leadership, including the OneOncology team, to ensure alignment with strategic goals and initiatives.
• Participate in assigned special projects or organizational initiatives as needed.
• Perform additional responsibilities as assigned, consistent with the scope of the role and organizational needs.

Skills

Verbal communication

Written communication

CRM analytics

Salesforce

Territory reporting

Oncology knowledge

Marketing and communications

Excel/Word/PowerPoint

Travel willingness

Education

Bachelor's Degree

Job description

OneOncology in Michigan seeks a Physician Liaison to develop a territory strategy, engage healthcare providers, and improve patient access to care. You will use data-driven outreach, clinician education, and collaboration with internal teams to align with organizational goals.

Travel up to 80% of the week, build trusted relationships with referring physicians, and help organize educational events while adhering to regulatory standards.