Oncology Practice Coordinator: Patient Care & Scheduling

South Shore Health; Weymouth (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

South Shore Health in Weymouth, MA is seeking a Practice Coordinator I to support administrative duties across the Medical Oncology Cancer Center. You will handle scheduling, patient check-in/out, phone and in-person interactions, and coordination of referrals and medical records.

The role requires excellent communication, multitasking, and proficiency with Epic and other hospital systems. Work hours are Monday–Friday, 9:30 AM–6:00 PM, with a 40-hour workweek and a patient‑centered service focus.

Qualifications

• 2+ years of customer service experience is preferred.
• Knowledge of managed care policies and medical terminology is a plus.
• Ability to multi-task and work in a fast-paced team.
• Excellent verbal and written communication skills required.
• Familiarity with Epic and hospital systems is beneficial.

Responsibilities

• Schedule appointments and coordinate complex patient visits using Epic and other systems.
• Greet patients and manage check‑in/check‑out and related documentation.
• Provide administrative support to providers and leadership; handle referrals and records.
• Answer phones, triage messages, and support patient flow in the clinic.
• Communicate with patients and families to resolve issues and coordinate care.
• Assist with financial counseling and insurance eligibility as needed.

Skills

Customer service

Communication

Multitasking

Problem solving

Education

Associate degree

Tools

Epic

Job description

South Shore Health in Weymouth, MA is seeking a Practice Coordinator I to support administrative duties across the Medical Oncology Cancer Center. You will handle scheduling, patient check-in/out, phone and in-person interactions, and coordination of referrals and medical records.

The role requires excellent communication, multitasking, and proficiency with Epic and other hospital systems. Work hours are Monday–Friday, 9:30 AM–6:00 PM, with a 40-hour workweek and a patient‑centered service focus.