Oncology Patient Services Specialist

The START Center for Cancer Care; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Yearly bonus opportunities

Job summary

The START Center for Cancer Care in San Antonio is seeking a Patient Service Specialist to ensure the smooth operation of the front desk area. This role includes managing patient check-ins, appointment scheduling, and effectively communicating with patients and healthcare providers while delivering exceptional customer service.

The ideal candidate has a high school diploma, prior experience in a medical office, and knowledge of oncology procedures. Competitive wages and benefits, including bonus opportunities, are offered.

Qualifications

• Prior experience in a medical office, particularly in an oncology or healthcare setting, is preferred.
• Strong customer service skills and ability to handle sensitive patient information with confidentiality.
• Ability to multitask, manage time efficiently, and stay organized in a fast-paced environment.

Responsibilities

• Greet patients and visitors with a warm attitude.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Maintain and update patient records while ensuring confidentiality.
• Answer patient calls and direct them appropriately.
• Assist with patient education regarding office procedures and services.

Skills

Customer service skills

Medical terminology familiarity

Time management

Communication skills

Multitasking ability

Education

High school diploma or equivalent

Tools

Medical office software

Scheduling systems

Electronic health record (EHR) systems

Job description

The START Center for Cancer Care in San Antonio is seeking a Patient Service Specialist to ensure the smooth operation of the front desk area. This role includes managing patient check-ins, appointment scheduling, and effectively communicating with patients and healthcare providers while delivering exceptional customer service.

The ideal candidate has a high school diploma, prior experience in a medical office, and knowledge of oncology procedures. Competitive wages and benefits, including bonus opportunities, are offered.