Oncology Patient Financial Navigator

City of Hope; Wichita (KS); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Health Care

Dental Care

Vision Plan

401-K with a matching component

Life Insurance

Short-term and Long-term disability

FSA and HSA

Legal Insurance

Competitive Paid Time Off Plan

Wellness & Perks Programs

Job summary

The Cancer Center of Kansas in Wichita, KS seeks a dedicated Patient Services Specialist for a full-time, on-site role. You will identify uninsured patients, prepare Good Faith Estimates, verify insurance, and guide patients through billing and financial assistance.

Workdays are Monday to Friday, 8:30 AM to 5:00 PM, with no weekends or on-call. You’ll join a caring team within The US Oncology Network, supporting compliant, patient-centered care and accurate financial support services.

Qualifications

• High school diploma or equivalent required.
• Medical business office experience with insurance procedures and patient interaction preferred.
• Knowledge of medical billing and collection practices.

Responsibilities

• Identifies uninsured patients scheduled for services.
• Develops and provides Good Faith Estimates to uninsured patients.
• Verifies insurance benefits and eligibility.
• Counsels patients on financial obligations and payment arrangements.
• Assists with applications and billing inquiries; collaborates with the Patient Assistance Team.

Skills

Reading & following instructions

Phone etiquette

Patient interaction

Education

High school diploma or equivalent

Tools

Excel

Job description

The Cancer Center of Kansas in Wichita, KS seeks a dedicated Patient Services Specialist for a full-time, on-site role. You will identify uninsured patients, prepare Good Faith Estimates, verify insurance, and guide patients through billing and financial assistance.

Workdays are Monday to Friday, 8:30 AM to 5:00 PM, with no weekends or on-call. You’ll join a caring team within The US Oncology Network, supporting compliant, patient-centered care and accurate financial support services.