Oncology Patient Experience Coordinator

Texas Oncology; Rockwall (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Texas Oncology is seeking a Patient Services Coordinator to support Medical and Radiation Oncology at the Rockwall clinic. You will greet patients, register and schedule, answer calls, collect co-pays, and maintain patient records with confidentiality.

The role is full-time, Monday–Friday, 8:30a–5:00p, in Rockwall, TX. The ideal candidate has reception experience, strong computer skills with Outlook/Excel/Word, and the ability to handle multiple tasks in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• Receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office applications.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Registers and schedules appointments for patients efficiently and promptly.
• Answers and screens incoming calls, relays messages to clinical staff.
• Collects co-pays and balances, provides receipts and updates patient demographics.
• Maintains lobby, charts, and office supplies in an orderly manner.
• Adheres to confidentiality and HIPAA regulations regarding patient records.
• May type memos and forms; performs other duties as assigned.

Skills

Receptionist experience

Customer service

Microsoft Office

Education

High school diploma

Tools

Outlook

Excel

Word

Scheduling software

Job description

Texas Oncology is seeking a Patient Services Coordinator to support Medical and Radiation Oncology at the Rockwall clinic. You will greet patients, register and schedule, answer calls, collect co-pays, and maintain patient records with confidentiality.

The role is full-time, Monday–Friday, 8:30a–5:00p, in Rockwall, TX. The ideal candidate has reception experience, strong computer skills with Outlook/Excel/Word, and the ability to handle multiple tasks in a fast-paced clinic environment.