Oncology Patient Coordinator-3

musc; Charleston (SC); On-site; USD 46,000 - 58,000; Full time

Job summary

The Oncology Patient Care Coordinator at MUSC Hollings Cancer Center provides individualized assistance to patients and caregivers to overcome healthcare system barriers and promote timely access to quality care.

Reporting to the Navigation & Supportive Care Director, the role supports informed decision-making and acts as a liaison among multidisciplinary providers to ensure seamless initial treatment planning.

Qualifications

• Bachelor degree or equivalent healthcare experience required.
• Knowledge of complex medical terminology and strong organizational skills.
• Ability to work autonomously and in teams, with excellent verbal and written communication.

Responsibilities

• Assist patients in navigating the healthcare system and reinforce treatment plans.
• Coordinate scheduling and act as liaison between patients, caregivers and providers.
• Identify gaps in care and communicate opportunities for care intervention.

Skills

Healthcare navigation

Referral management

Interpersonal skills

Critical thinking

Communication

Education

Bachelor degree

High school diploma + 5 years experience

Job description

Job Description Summary

The Oncology Patient Care Coordinator at MUSC Hollings Cancer Center reports to the Navigation & Supportive Care Director. Under indirect supervision, the Oncology Navigator offers individualized assistance to patients and caregivers to assist in overcoming healthcare system barriers. This role promotes informed decision-making and timely access to quality patient care while providing a vital link in communication between multidisciplinary providers both internal and external to MUSC during initial treatment planning.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005642 CHS - Oncology Access Team

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

40

Job Description

• 30% - Job Responsibility: Assist the patient to better direct their own health care experience using screening and reinforcement of the treatment plan, educational programs, and linkage to health services and community resources.
• 40% Job Responsibility: Serve as a patient liaison to assist patients and caregivers in scheduling within the complex healthcare system.
• 30% - Job Responsibility: Act as an advocate for an individual's health care needs by identifying and communicating opportunities for care intervention that have been established by the RN Navigator or Coordinator, including identifying and addressing gaps in care.

Additional Job Description

• Bachelor degree from an accredited university and two years of healthcare experience or high school diploma and 5 years of job experience in referral management, oncology navigation or patient access. In addition, the applicant must have considerable knowledge of complex medical terminology, strong interpersonal skills, ability to establish and maintain collaborative relationships both internally and externally, strong organizational skills, ability to rapidly prioritize/reprioritize, strong verbal and written communication skills, ability to work autonomously and in teams, critical-thinking skills, and ability to multi-task.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.

All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.