Oncology Patient Coordinator-3

MUSC Health; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

The Oncology Patient Care Coordinator at MUSC Health in Charleston plays a crucial role in navigating patients through the healthcare system. You'll assist patients and caregivers with scheduling, promote informed decision-making, and ensure timely access to quality care.

We're looking for candidates with a bachelor's degree and healthcare experience or significant experience in oncology navigation. Strong organizational and communication skills are essential. Join us for a fulfilling career supporting patients and making a difference in their healthcare journey.

Qualifications

• Bachelor's degree from an accredited university and at least two years of health-care experience; or high-school diploma and five years of experience in referral management.
• Considerable knowledge of complex medical terminology.
• Ability to establish and maintain collaborative relationships internally and externally.

Responsibilities

• Assist patients to better direct their own health care experience.
• Serve as a patient liaison to assist patients and caregivers in scheduling.
• Act as an advocate for an individual’s health care needs.

Skills

Interpersonal skills

Organizational skills

Strong verbal and written communication

Critical thinking

Ability to multitask

Education

Bachelor’s degree in a relevant field or high-school diploma with five years experience

Job description

Job Description Summary

The Oncology Patient Care Coordinator at MUSC Hollings Cancer Center reports to the Navigation & Supportive Care Director. Under indirect supervision, the oncology navigator offers individualized assistance to patients and caregivers to help them overcome healthcare system barriers. This role promotes informed decision‑making and timely access to quality patient care while providing a vital link in communication between multidisciplinary providers both internal and external to MUSC during initial treatment planning.

Responsibilities

• 30% – Assist the patient to better direct their own health care experience using screening and reinforcement of the treatment plan, educational programs, and linkage to health services and community resources.
• 40% – Serve as a patient liaison to assist patients and caregivers in scheduling within the complex healthcare system.
• 30% – Act as an advocate for an individual’s health care needs by identifying and communicating opportunities for care intervention that have been established by the RN navigator or coordinator, including identifying and addressing gaps in care.

Qualifications

• Bachelor’s degree from an accredited university and at least two years of health‑care experience; or high‑school diploma and five years of experience in referral management, oncology navigation, or patient access.
• Considerable knowledge of complex medical terminology.
• Strong interpersonal skills.
• Ability to establish and maintain collaborative relationships internally and externally.
• Strong organizational skills.
• Ability to rapidly prioritize and re‑prioritize tasks.
• Strong verbal and written communication skills.
• Ability to work autonomously and in teams.
• Critical‑thinking skills.
• Ability to multi‑task.

Enjoy working with energetic, enthusiastic individuals – we think you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly‑hired employees. For further information about the E‑Verify program, please visit http://www.uscis.gov/e-verify/employees.