Oncology Patient Coordinator

MUSC Health; Charleston (SC); On-site; USD 34,000 - 55,000; Full time

Job summary

A leading healthcare organization in South Carolina seeks an Oncology Patient Care Coordinator to assist patients and caregivers with healthcare navigation and decision-making. Key responsibilities include acting as a liaison for patient scheduling and advocating for patient needs to enhance their healthcare experience. Ideal candidates will have strong interpersonal and communication skills, alongside a relevant degree and healthcare experience. Join a dynamic team dedicated to compassionate patient care.

Qualifications

• Considerable knowledge of complex medical terminology.
• Strong ability to establish collaborative relationships.
• Strong verbal and written communication skills.

Responsibilities

• Assist patients to direct their own healthcare experience.
• Serve as a liaison for scheduling within the healthcare system.
• Advocate for patients' healthcare needs.

Skills

Interpersonal skills

Organizational skills

Communication skills

Critical thinking

Education

Bachelor degree in a healthcare-related field

High school diploma + 5 years experience

Job description

Job Description Summary

The Oncology Patient Care Coordinator at MUSC Hollings Cancer Center reports to the Navigation & Supportive Care Director. Under indirect supervision, the Oncology Navigator offers individualized assistance to patients and caregivers to assist in overcoming healthcare system barriers. This role promotes informed decision-making and timely access to quality patient care while providing a vital link in communication between multidisciplinary providers both internal and external to MUSC during initial treatment planning.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000593 CHS - Patient Access Center

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

40

Job Description

• 30% - Job Responsibility: Assist the patient to better direct their own health care experience using screening and reinforcement of the treatment plan, educational programs, and linkage to health services and community resources.
• 40% - Job Responsibility: Serve as a patient liaison to assist patients and caregivers in scheduling within the complex healthcare system.
• 30% - Job Responsibility: Act as an advocate for an individual's health care needs by identifying and communicating opportunities for care intervention that have been established by the RN Navigator or Coordinator, including identifying and addressing gaps in care.

Additional Job Description

Bachelor degree from an accredited university and two years of healthcare experience or high school diploma and 5 years of job experience in referral management, oncology navigation or patient access. In addition, the applicant must have considerable knowledge of complex medical terminology, strong interpersonal skills, ability to establish and maintain collaborative relationships both internally and externally, strong organizational skills, ability to rapidly prioritize/reprioritize, strong verbal and written communication skills, ability to work autonomously and in teams, critical-thinking skills, and ability to multi-task.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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