Oncology Patient Concierge - Compassionate Support

Gundersen Health System; La Crosse (WI); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Tuition reimbursement

Job summary

Gundersen Health System in La Crosse, WI seeks a compassionate Patient Attendant for the Medical Oncology Unit. You will greet, assist, and support patients and families, performing non-clinical tasks and helping the care team with day-to-day needs.

The role emphasizes patient comfort, teamwork, and excellent customer service, with a starting wage and full benefits. 0.8 FTE (32 hours weekly), Monday–Friday, 8:00 am–4:30 pm.

Qualifications

• High school diploma or equivalent.
• One year of experience serving the public.
• Strong customer service and communication skills.
• Ability to work independently, prioritize tasks, and take initiative.

Responsibilities

• Create a warm, welcoming experience for patients, families, and visitors.
• Provide non-clinical support: stocking supplies, tidying patient areas, and unit organization.
• Escort patients/visitors and assist with amenities to enhance comfort.
• Maintain a safe, clean environment and address needs with professionalism.

Skills

Customer service

Communication

Independent worker

Education

High school diploma

Job description

Gundersen Health System in La Crosse, WI seeks a compassionate Patient Attendant for the Medical Oncology Unit. You will greet, assist, and support patients and families, performing non-clinical tasks and helping the care team with day-to-day needs.

The role emphasizes patient comfort, teamwork, and excellent customer service, with a starting wage and full benefits. 0.8 FTE (32 hours weekly), Monday–Friday, 8:00 am–4:30 pm.