Oncology Patient Care Associate

Mass General Brigham; Boston (MA); On-site; USD 21,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Patient Care Associate to assist patients with daily living activities and contribute to nursing care under licensed personnel. Responsibilities include measuring vitals, documenting in the EHR, helping with meals, and ensuring rooms and equipment are ready and safe for patient use.

The role emphasizes teamwork, communication with nurses, and compassionate patient interaction, with on-site shifts and opportunities for professional development within the Mass

Qualifications

• High School Diploma or equivalent preferred.
• BLS certification preferred.
• Certified Medical Assistant or Nursing Assistant certification preferred.
• 0–1 year experience in patient care/elder care preferred.
• Proficient in using Electronic Health Records (EMR).

Responsibilities

• Perform patient care duties including vital signs, EKGs, bathing, and ambulation assistance.
• Document intake/output, vitals, nutrition and fluids in the EHR.
• Assist with feeding and food tray setup for patients.
• Maintain stocked and clean patient rooms and equipment.
• Assist with admitting and discharging patients; orient new staff.
• Communicate with nursing staff regarding patient care and conditions.
• Support a collaborative care team environment.

Skills

Patient care

Communication

EMR usage

Lifting up to 35 lbs

Attention to detail

Education

High School Diploma or equivalent

Tools

BLS Certification

CMA Certification

Nursing Assistant Certification

Electronic Health Records (EHR)

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care? Yes

Essential Functions

• Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
• Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
• Assists patients with food tray setup, eating, and feeding, as needed.
• Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Assists with admitting and discharging patients.
• Facilitates orientation of new PCA team members as directed.
• Interacts with patients, visitors, and other care team members effectively.
• Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications

Education

• High School Diploma or Equivalent preferred.

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support [BLS] - Generic - HR Only preferred.
• Certified Medical Assistant [National Certification] - Generic - HR Only preferred.
• Nursing Assistant/Patient Care Technician [National Certification] - Generic - HR Only preferred.
• Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred.

Experience

• Experience working in patient care/elder care 0-1 year preferred.

Knowledge, Skills and Abilities

• Ability to understand and follow written and oral instructions.
• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to lift up to 35 pounds.
• Proficient in computer skills to work efficiently with electronic medical records.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Additional Job Details

Remote Type: Onsite Work Location: 75 Francis Street Scheduled Weekly Hours: 36 Employee Type: Regular Work Shift: Rotating (United States of America) Pay Range: $ - $26.58/Hourly Grade: 3

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.