Oncology Office Manager - Patient-Centric Operations

Global Force USA; Hinsdale (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

Global Force USA, headquartered in Hinsdale, IL, is seeking an experienced Office Manager to oversee daily operations of a busy oncology office. You will supervise administrative staff, implement policies, schedule patient visits, and ensure HIPAA compliance while collaborating with healthcare professionals to deliver quality patient care.

The role requires a Bachelor's in Healthcare Administration and at least 3 years in office management within a healthcare setting, with strong leadership,

Qualifications

• Bachelor's degree in Healthcare Administration or related field required.
• Minimum of 3 years of experience as an Office Manager, preferably in a healthcare setting.
• Knowledge of medical terminology, billing, and insurance processes.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office and electronic medical records systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Understanding of HIPAA regulations and compliance.

Responsibilities

• Manage and supervise the administrative staff, including receptionists and medical assistants.
• Develop and implement office policies and procedures to improve efficiency and productivity.
• Coordinate and schedule appointments for patients, including follow-up visits and treatment plans.
• Maintain accurate and up-to-date patient records and ensure HIPAA compliance.
• Manage inventory and ordering of office supplies and equipment.
• Oversee billing and insurance processes, including claims submission and follow-up.
• Communicate with insurance companies and resolve any billing or coding issues.
• Assist with recruiting, hiring, and training new office staff.
• Handle patient inquiries and complaints in a timely and professional manner.
• Collaborate with other departments and external partners to ensure seamless operations.
• Participate in meetings and provide input on office operations and improvements.
• Stay updated on industry trends and regulations to ensure compliance and best practices.

Skills

Leadership

Communication

Customer service

Multitasking

Education

Bachelor's degree in Healthcare Administration

Tools

Microsoft Office

Electronic Medical Records

Job description

Global Force USA, headquartered in Hinsdale, IL, is seeking an experienced Office Manager to oversee daily operations of a busy oncology office. You will supervise administrative staff, implement policies, schedule patient visits, and ensure HIPAA compliance while collaborating with healthcare professionals to deliver quality patient care.

The role requires a Bachelor's in Healthcare Administration and at least 3 years in office management within a healthcare setting, with strong leadership,