Healthcare Office Operations Lead

Texas Oncology; Rockville (MD); On-site; USD 55,000 - 115,000; Full time

Job summary

Texas Oncology is seeking an experienced Office Manager to lead day-to-day operations at our Germantown, MD office, coordinating staff, workflows and policy compliance to deliver high-quality patient care.

This full-time exempt role requires 3+ years in healthcare office management, a BA/BS preferred, and strong knowledge of HIPAA, with solid MS Office skills.

The Office Manager will supervise staff scheduling, finances, and patient accounts, with travel between offices as needed.

Qualifications

• 3+ years’ experience in a healthcare office management role.
• BA/BS degree preferred; GED required.
• Advanced knowledge of HIPAA guidelines and office procedures.
• Solid MS Office skills (Word, Excel, PowerPoint).

Responsibilities

• Manages day-to-day practice operations and administers policies and procedures.
• Oversees office finances and budget; reconciles petty cash.
• Oversees staff scheduling, time and attendance, including vacations, sick/personal time, etc.
• Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary.
• Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment.
• Conducts annual employee performance reviews; provides ongoing coaching and mentorship.
• Facilitates regular departmental and office staff meetings.
• Promotes professionalism and superior customer service from all levels of staff; develops process improvements on a regular basis.
• Manages accurate filing and organization of patient accounts/demographics.
• Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.).
• Regularly interfaces with staff, physicians, patients, and other stakeholders.
• Keeps abreast of industry best practices and pursues continued education.
• Performs other duties as assigned.

Skills

HIPAA knowledge

MS Office

Written and verbal communication

Organizational skills

Time management

Staff mentoring

Team collaboration

Fast-paced environment adaptability

Education

High School / GED

BA/BS degree preferred

Job description

Texas Oncology is seeking an experienced Office Manager to lead day-to-day operations at our Germantown, MD office, coordinating staff, workflows and policy compliance to deliver high-quality patient care.

This full-time exempt role requires 3+ years in healthcare office management, a BA/BS preferred, and strong knowledge of HIPAA, with solid MS Office skills.

The Office Manager will supervise staff scheduling, finances, and patient accounts, with travel between offices as needed.