Oncology Medical Assistant – Patient Navigator Support

OneOncology; Eastmont (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

OneOncology in Michigan Eastmont is seeking a Medical Assistant (Oncology Nurse Navigation Support) to partner with Nurse Navigators. This role provides clinical and administrative support across the cancer care continuum, focusing on diagnosis, treatment, and follow-up while reducing barriers to care.

Responsibilities include coordinating diagnostic testing, appointments, and follow-up visits; tracking patients through care pathways; screening for barriers such as transportation or insurance;

Qualifications

• High School diploma or GED required.
• Graduate of accredited Medical Assistant program.
• Certification (CMA, CCMA, RMA) or certification eligible, preferred.
• Two years of work experience in similar job or work environment, oncology and nurse navigation preferred.
• Familiarity with oncology workflows and terminology.
• Proficiency with electronic medical records (EMR).

Responsibilities

• Assist Nurse Navigators in coordinating diagnostic testing, consultations, treatment appointments and follow up visits.
• Track patients through established care pathways, ensuring timely progression from diagnosis to treatment.
• Conduct patient outreach related to appointments, missed visits, and care plan follow-up.
• Identify and communicate barriers to care, including transportation, insurance, psychosocial concerns to the Nurse Navigator.
• Perform and support clerical and administrative duties to ensure efficient navigation workflows, including EMR tasks and inbox activities.
• Functions as a team member by expanding responsibilities to facilitate workflow within the cancer center.

Skills

Organizational skills

Time-management

Communication abilities

Interpersonal abilities

Oncology environment adaptability

Education

High School diploma or GED

Medical Assistant program graduate

MA cert CMA/CCMA/RMA or eligible

Tools

EMR

Job description

OneOncology in Michigan Eastmont is seeking a Medical Assistant (Oncology Nurse Navigation Support) to partner with Nurse Navigators. This role provides clinical and administrative support across the cancer care continuum, focusing on diagnosis, treatment, and follow-up while reducing barriers to care.

Responsibilities include coordinating diagnostic testing, appointments, and follow-up visits; tracking patients through care pathways; screening for barriers such as transportation or insurance;