Oncology Care Navigator: Guiding Patients Through Treatment

The Cancer & Hematology Centers; Norton Shores (MI); Sur place; USD 75 000 - 95 000; Plein temps

Résumé du poste

The Cancer & Hematology Centers in Muskegon, MI is seeking a Nurse Navigator to coordinate patient care across the cancer care continuum. The RN will provide patient-centered education, triage, and care coordination, ensuring patients understand their diagnosis, treatment options, appointments, financial resources, and support services.

This full-time position supports timely, compassionate outpatient oncology care and collaborates with physicians, infusion nurses, pharmacists, social workers,

Qualifications

• Licensed Registered Nurse in Michigan.
• Oncology Certified Nurse certification or acquisition within 1 year.
• ONS Chemotherapy / Biotherapy Provider Card or acquisition within 6 months.
• MICMT Training or acquisition within 60 days.
• BLS certification or acquisition within 90 days.
• Successful completion of company competency-based orientation program.

Responsabilités

• Function as primary clinical contact for patients, families, and caregivers at consultation and during transition to treatment, including surveillance.
• Coordinate diagnostic work-up, treatment starts and follow-up visits across ambulatory oncology services (infusion, radiation oncology, surgery, imaging, genetics, and referrals).
• Collaborate closely with physicians, advanced practice providers, infusion nurses, pharmacists, social workers, dietitians, financial counselors, and community resources.
• Provide patient education related to diagnosis, treatment plan, chemotherapy/immunotherapy, symptom reporting, side effect management, and clinic workflows.
• Support timely prior authorization, referrals, outside record retrieval, and coordination of tests to avoid delays in care.
• Identify and help address barriers to treatment adherence (transportation, finances, scheduling, language access, psychosocial needs).
• Track patient progress through ambulatory milestones and document navigation interventions in the EHR.
• Perform ongoing assessment and telephone triage identifying urgent symptoms or changes in condition and escalate to appropriate provider promptly.
• Participate in care management to coordinate follow-up, support high-risk patients, and ensure interdisciplinary team collaboration.
• Partner with Nursing Leadership to perform quality improvement activities and workflow optimization.

Connaissances

Nursing experience

Oncology care

Care coordination

Patient education

Interdisciplinary collaboration

Formation

Michigan RN License

Oncology Certification

MICMT Training

BLS Certification

Outils

EHR systems

Description du poste

The Cancer & Hematology Centers in Muskegon, MI is seeking a Nurse Navigator to coordinate patient care across the cancer care continuum. The RN will provide patient-centered education, triage, and care coordination, ensuring patients understand their diagnosis, treatment options, appointments, financial resources, and support services.

This full-time position supports timely, compassionate outpatient oncology care and collaborates with physicians, infusion nurses, pharmacists, social workers,