Oncology/Hematology Patient Access Specialist

Baptist Health; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Baptist Health is seeking a Patient Access Coordinator in Louisville, KY, for an oncology outpatient setting. The role focuses on front-desk operations, patient check-in/check-out, scheduling, insurance data collection, and payment processing to ensure efficient office workflow.

Responsibilities include handling phone inquiries, processing referrals, managing medical records requests, and supporting the office with clerical tasks.

Qualifications

• High School diploma or equivalent required or preferred.
• Computer skills required for data entry, scheduling and records management.
• Knowledge of medical terminology is required.

Responsibilities

• Greet and assist patients at the front desk with check-in and check-out.
• Schedule appointments and manage calendar for physicians and procedures.
• Collect patient demographics, insurance info, and payments then reconcile cash receipts.
• Answer phones, route calls, and handle patient inquiries and referrals.
• Process medical records requests and distribution of reports.
• Assist with processing of pre-certifications and referrals as needed.

Skills

Customer service

Phone etiquette

Attention to detail

Multi-tasking

Education

High School diploma or equivalent

Medical Terminology

Computer Skills

Job description

Baptist Health is seeking a Patient Access Coordinator in Louisville, KY, for an oncology outpatient setting. The role focuses on front-desk operations, patient check-in/check-out, scheduling, insurance data collection, and payment processing to ensure efficient office workflow.

Responsibilities include handling phone inquiries, processing referrals, managing medical records requests, and supporting the office with clerical tasks.