Oncology Financial Counseling Coordinator

Cardinal Health; California; On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health Savings Account (HSA)

Paid time off (PTO)

Flexible Spending Accounts (FSAs)

Disability insurance

Parental leave

Job summary

Cardinal Health is seeking a Coordinator of Financial Counseling to support patients and providers with financial clearance, patient education, and risk identification before services are rendered. The role enhances reimbursement outcomes and patient experience through proactive financial communication.

Responsibilities include reviewing schedules for clearance, educating patients on costs, and coordinating with clinical teams to minimize denials and ensure compliant documentation.

Qualifications

• Minimum 4 years in a healthcare business office or revenue cycle preferred.
• Strong knowledge of insurance, benefits and patient financial assistance programs.
• Strong understanding of oncology treatment pathways.
• Familiarity with high-cost oncology drugs, infusion services and specialty pharmacy billing preferred.
• Working knowledge of ICD-10, CPT, and HCPCS coding, managed care concepts and fee structures.

Responsibilities

• Review daily schedules to identify patients requiring financial clearance.
• Educate patients on expected financial responsibility, including deductibles, copayments, coinsurance and out-of-pocket maximums.
• Provide clear communication regarding treatment costs and payment expectations prior to services.
• Assist patients in understanding their financial obligations prior to services.
• Evaluate potential financial risks associated with scheduled services and escalate high-risk accounts.
• Collaborate with clinical and administrative teams to reduce the risk of claim denials.

Skills

Financial counseling

Patient communication

Revenue cycle

EMR navigation

Microsoft Office

Tools

Billing systems

Job description

Cardinal Health is seeking a Coordinator of Financial Counseling to support patients and providers with financial clearance, patient education, and risk identification before services are rendered. The role enhances reimbursement outcomes and patient experience through proactive financial communication.

Responsibilities include reviewing schedules for clearance, educating patients on costs, and coordinating with clinical teams to minimize denials and ensure compliant documentation.