Oncology Finance Navigator

Henry-Ford-Health-2; Detroit (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Financial Counselor to help patients navigate clinical expenses and insurance coverage. You will assess financial responsibility, explain options, and guide patients to assistance programs.

The role requires healthcare billing experience, knowledge of health insurance, and proficiency with EPIC. A Bachelor's degree or equivalent experience is required, with pharmacy tech experience preferred.

Qualifications

• Bachelor's degree or 5+ years of experience in a related field is required.
• Experience in healthcare billing or a related field is required.
• In-depth knowledge of health insurance is required.
• Pharmacy tech experience is preferred.
• Proficiency in EPIC applications such as appointment scheduling, registrations, referrals is preferred.

Responsibilities

• Review patient's financial state and counsel on out-of-pocket costs.
• Advise on insurance optimization options.
• Connect patients to available financial assistance programs.
• Perform medical necessity reviews prior to treatment.
• Coordinate with central authorization to ensure proper processes.

Skills

Customer service

Communication

Analytical thinking

EPIC software

Problem solving

Education

Bachelor's degree or 5+ years of related experience

Tools

EPIC software

Insurance systems

Job description

Henry Ford Health in Detroit is seeking a Financial Counselor to help patients navigate clinical expenses and insurance coverage. You will assess financial responsibility, explain options, and guide patients to assistance programs.

The role requires healthcare billing experience, knowledge of health insurance, and proficiency with EPIC. A Bachelor's degree or equivalent experience is required, with pharmacy tech experience preferred.