Oncology Educator, Learning & Development

Daymark Health; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Fully remote

Up to 25% travel

Job summary

Daymark Health is seeking an Oncology Educator, Learning & Development to design, deliver, and improve training across the organization. You will train Care Team members including RNs, NPs, LCSWs, and Community Health Navigators, reporting to the VP of Oncology Nursing.

You will ensure training aligns with current oncology and value-based care standards, track certifications, and contribute to quality monitoring. This is a fully remote role with travel up to 25%.

Qualifications

• RN licensure required with oncology/palliative care experience.
• Interest or experience in training, onboarding, or leading in-service training; growth in L&D is a plus.
• Strong written and verbal communication skills; able to translate clinical guidelines into practical training content.

Responsibilities

• Facilitate onboarding for new hires, including hands-on and shadow-based training for Care Team roles; support ramp-up and address training gaps.
• Create and deliver training materials for new market launches; travel to new markets for in-person training and go-live readiness.
• Collaborate to develop scalable content reflecting oncology, palliative, and value-based care standards; track training completions and certifications.
• Monitor care workflows against quality measures; provide coaching and corrective actions to care team managers.
• Dedicate 15–20% of time to direct clinical care, both in person and virtually, to stay aligned with day-to-day care delivery.
• Support optimization of training effectiveness using feedback and performance data; coordinate with Clinical Operations, Market Operations, and People teams.

Skills

Oncology / palliative care experience

Clear communication

Training & education interest

Detail-oriented

Training program design

Hands-on clinical credibility

Education

RN licensure (compact preferred)

Oncology nursing experience

Job description

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email.

ABOUT THE ROLE

As Daymark's Oncology Educator, Learning & Development, you will support the design, delivery, and continuous improvement of training across the organization, with a particular focus on our Care Team members: Registered Nurses, Nurse Practitioners, LCSWs, and Community Health Navigators. Reporting to the VP of Oncology Nursing and working closely with the Manager, Learning & Development, you'll bring clinical credibility and hands-on care experience to our training programs, helping ensure that what we teach reflects how care actually happens at the bedside — or in the home. This is a great role for an experienced nurse trainer while staying close to clinical practice, oncology, and value-based care.

WHAT YOU'LL DO

Onboarding & New Market Launches

• Facilitate onboarding for new hires, with particular ownership of hands-on and shadow-based training for Care Team roles. Support new hires during their ramp-up period, answering clinical and workflow questions and flagging gaps in training materials.
• Prepare and deliver training materials for new cohorts of Care Team members as Daymark launches in new markets. Travel to new markets as needed to support in-person training and go-live readiness.
• Gather feedback from new hires and managers to help refine onboarding content and pacing. Capture learnings from each market launch and incorporate them into future onboarding and training playbooks.

Clinical Education & Continuing Education

• Partner with the Manager, L&D and with leadership to build and maintain well-organized, scalable training content that reflects current oncology, palliative, and value-based care standards.
• Help track completion of required training and certifications for RNs, NPs, LCSWs, and Community Health Navigators.
• Bring frontline clinical experience to the design of training materials, helping translate clinical guidelines and protocols into clear, practical training content.
• Monitor emerging clinical guidelines and licensure requirements relevant to Care Team roles, and flag updates that should be incorporated into training.

Quality Monitoring & Continuous Improvement

• Review Care Team documentation and workflows against Daymark's clinical quality measures, identifying adherence gaps or trends and developing targeted training content to address them.
• Follow up with Care Team Managers on quality findings, coaching them on corrective actions and reinforcing best practices.
• Support the Manager, L&D in evaluating training effectiveness, using feedback and performance data to identify areas for improvement.
• Collaborate with Clinical Operations, Market Operations, and People teams to ensure training stays aligned with clinical workflows and organizational priorities.

Clinical Care Responsibilities

• Dedicate approximately 15- 20% of time to direct clinical care, ensuring hands-on clinical credibility stays current with how care is actually delivered. Deliver care both in person and virtually to support a deep understanding of Daymark's care delivery model.

WHAT WE ARE LOOKING FOR

• Clinical Background. Registered Nurse (RN) licensure required. Compact license is preferred. Hands-on clinical experience in oncology and/or palliative care is required. ONS certification preferred.
• Interest in Training & Education. Some experience (formal or informal) with precepting, mentoring, onboarding new staff, or leading in-service training; enthusiasm for growing into a full-time learning & development career.
• Communication Skills. Comfortable explaining clinical concepts and workflows clearly to a range of audiences, both in person and virtually.
• Detail-Oriented & Organized. Able to manage training logistics, documentation, and compliance tracking accurately and consistently.
• Builder Mentality. Comfortable working in a fast-paced startup environment where processes are still being built, and excited to help shape training programs from the ground up.
• Willingness to Travel. Able to travel up to 25% of the time to support training and go-live readiness in new markets.
• Flexible & Hands-On. Willing to train on and jump into virtual care staffing as needed to support the Care Team, especially during onboarding, launches, or coverage gaps.
• Mission-Driven. Passionate about improving the experience of people navigating a cancer diagnosis, and motivated to help build the team that delivers on that mission.

Additional Information

The expected compensation for this role is $100,000 to $120,000 annually, depending on location & experience.

This role is fully remote but will require up to 25% travel.