Oncology Case Manager: Strategic Account Growth

Caris Life Sciences; Chicago, Northern (IL, KY); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Job summary

Caris Life Sciences is seeking an Oncology Case Manager to sustain and grow existing customer relationships within an assigned territory. You will manage the full customer lifecycle from order initiation to lab report delivery, ensuring a high-quality experience with key stakeholders and internal teams.

A background in pharma, medical devices, or diagnostics is preferred. The role requires a bachelor’s degree and at least three years in account management or customer-facing roles, with strong

Qualifications

• Bachelor’s degree required.
• Minimum of three years of account management or customer-facing experience.
• Excellent written and verbal communication skills; strong problem-solving and organizational abilities.

Responsibilities

• Partner with stakeholders to deliver exceptional customer support and satisfaction.
• Execute customer retention strategies to maintain and grow accounts.
• Build and maintain value-based relationships to drive increased utilization of products and services.

Skills

Account management

Communication skills

Problem solving

Organization

Interpersonal skills

Education

Bachelor's degree

Tools

CRM systems

Job description

Caris Life Sciences is seeking an Oncology Case Manager to sustain and grow existing customer relationships within an assigned territory. You will manage the full customer lifecycle from order initiation to lab report delivery, ensuring a high-quality experience with key stakeholders and internal teams.

A background in pharma, medical devices, or diagnostics is preferred. The role requires a bachelor’s degree and at least three years in account management or customer-facing roles, with strong