Oncology Administrative Supervisor — Lead Clinical Operations

University of California - Los Angeles Health; Atascadero (CA); On-site; USD 45,000 - 89,000; Full time

Job summary

UCLA Health is seeking an Administrative Supervisor to provide direct support to staff, physicians, and hematology/oncology patients. You will supervise leads and administrative assistants, back up the practice manager, oversee staff selection, and aid multiple oncology practices with operational issues and patient access to services within the health system.

Key duties include coordinating referrals, facilitating communications with physicians, and following up using telephone and EPIC/Care

Qualifications

• Analyze information and define objectives, identifying patterns.
• Interact diplomatically with patients across health levels.
• Make independent judgments and evaluate complex issues.
• Resolve administrative issues and implement long-range plans.
• Work independently with minimal direction and set priorities.
• Handle deadlines, heavy workload, and shifting duties.
• Write clear letters, reports, and minutes with good grammar.
• Edit communications for grammar, spelling, and punctuation.
• Explain policies and procedures with appropriate vocabulary.
• Learn relevant oncology terminology and patient-related processes.

Responsibilities

• Supervise a team of leads and administrative assistants.
• Back up the practice manager, troubleshooting clinical operations issues.
• Assist in selecting and overseeing administrative staff.
• Support leads and staff across oncology community practices.
• Troubleshoot and resolve operational issues and arrange practice coverage.
• Assist patients in accessing services within the health system.
• Coordinate communication with referring physicians.
• Refer patients to appropriate resources and provide follow-up via telephone and Care Connect.

Skills

Team leadership

Administrative support

Problem solving

Communication skills

Oncology terminology knowledge

Supervisory experience

EPIC/Care Connect experience

Scheduling & coverage planning

Tools

EPIC/Care Connect

Job description

UCLA Health is seeking an Administrative Supervisor to provide direct support to staff, physicians, and hematology/oncology patients. You will supervise leads and administrative assistants, back up the practice manager, oversee staff selection, and aid multiple oncology practices with operational issues and patient access to services within the health system.

Key duties include coordinating referrals, facilitating communications with physicians, and following up using telephone and EPIC/Care