Onboarding Supervisor

8Fleet Inc.; Atlanta (GA); Presencial; USD 23 000 - 30 000; Tempo integral

Resumo da oferta

8Fleet Inc. in Atlanta is seeking an Onboarding Supervisor to run our driver onboarding center on-site. You will lead new hire orientation, set drivers up in our systems, coordinate test drives, and support drivers through their first weeks with 8Fleet.

This hands-on role requires strong organization and friendly, professional communication to keep a busy onboarding schedule moving and ensure drivers are ready to hit the road from day one.

Qualificações

• 1+ year in operations, customer service, logistics, or a fast-paced, people-facing role.
• Strong organization and attention to detail to juggle multiple drivers and schedules.
• Clear, friendly, and professional communication; able to train and coach others.
• Comfort with Google Sheets or Excel and quick to learn new apps.
• Reliable and punctual with schedule flexibility based on onboarding volume.

Responsabilidades

• Run the Onboarding Center: lead daily new hire orientation and keep onboarding smooth and on time.
• Driver Readiness: ensure every driver completes onboarding materials and understands policies.
• System Setup: set drivers up in internal systems and manage credentials.
• Test Drives: schedule, coordinate, and oversee driver test drives to meet safety standards.
• Scheduling and Logistics: coordinate onboarding sessions and trainings to avoid delays.
• New Driver Support: be the first contact for new drivers with onboarding questions.
• Tracking and Reporting: monitor onboarding progress and flag bottlenecks.
• Collaboration: work with Fleet Supervisors, Market leadership, and ops teams.

Conhecimentos

Organization

Communication

Time management

Customer service

Adaptability

Ferramentas

Google Sheets

Excel

Internal systems

Descrição da oferta de emprego

ABOUT 8FLEET

8Fleet is hiring! We are a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both autonomous and non-autonomous rideshare fleets. Our drivers are at the center of everything we do, and as we grow in Atlanta, we are building a team to make sure every new driver starts with us trained, set up, and ready to succeed.

ABOUT THE ROLE

We are seeking an Onboarding Supervisor, based in Atlanta, to run our driver onboarding center day to day. You will lead new hire orientation, get drivers set up in our systems, coordinate test drives, and be the go-to person for new drivers through their first few weeks with 8Fleet.

This is a hands-on, on-site role built for someone who is organized, friendly, and comfortable keeping a busy schedule moving. Your work makes sure our Fleet Supervisors get drivers who are ready to hit the road from day one.

SCHEDULE

Full-time, hourly, on-site. Your schedule may flex based on onboarding volume and team needs.

KEY RESPONSIBILITIES

• Run the Onboarding Center: Lead daily new hire orientation (NHO) sessions and keep the onboarding experience smooth, professional, and on time.

• Driver Readiness: Make sure every new driver completes onboarding materials, understands company policies, and is fully prepared before their first shift.

• System Setup: Set drivers up in our internal systems, manage their credentials, and keep all paperwork complete and accurate.

• Test Drives: Schedule, coordinate, and oversee driver test drives, making sure drivers meet our safety and operating standards.

• Scheduling and Logistics: Coordinate onboarding sessions, trainings, and test drives to keep new drivers moving without delays.

• New Driver Support: Be the first point of contact for new drivers, answering questions and resolving onboarding issues during their first few weeks.

• Tracking and Reporting: Track onboarding progress and completion, and flag bottlenecks to the Market team.

• Collaboration: Work closely with Fleet Supervisors, Market leadership, and operations teams on driver readiness and onboarding quality.

QUALIFICATIONS

• 1+ year of experience in operations, customer service, logistics, HR, or another fast-paced, people-facing role.

• Strong organization and attention to detail, with the ability to juggle multiple drivers and schedules at once.

• Clear, friendly, and professional communication, with comfort training and coaching others.

• Comfort with Google Sheets or Excel and the ability to pick up new apps and systems quickly.

• Reliable and punctual, with the flexibility to adjust your schedule based on onboarding volume and team needs.

NICE TO HAVE

• Current or prior rideshare or gig driver experience (Uber, Lyft).

• Experience in training, onboarding, recruiting, or people operations.

• Experience with tools like Rippling, Deputy, or the Uber driver platform.

• Background in transportation, logistics, or fleet operations.

COMPENSATION

• $19 per Hour

EQUAL OPPORTUNITY EMPLOYER

8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Disclaimer: This job description may be updated at any time without prior notice.