Onboarding Specialist-30673

Rush University Medical Center; Chicago (IL); On-site; USD 32,000 - 45,000; Full time

Job summary

Rush University Medical Center in Chicago, IL is recruiting a Talent Acquisition Coordinator to support the hiring and pre-boarding process. You will partner with recruiters to manage workflow, ensure a positive candidate and manager experience, and maintain data accuracy within the ATS.

The role requires strong administrative skills, customer service experience, and the ability to multitask in a fast-paced environment. This is a full-time on-site position within the Employee Service Center.

Qualifications

• Associate degree with at least two years of admin support experience, or five years in recruitment admin.
• At least three years in a busy, fast-paced environment, preferably HR, customer service, or hospitality.
• Strong customer service skills and experience handling difficult conversations.
• Excellent organizational and follow-through abilities.
• Ability to work independently and manage multiple tasks.
• Proficient with Microsoft Office Suite.

Responsibilities

• Enter, maintain, and ensure data integrity in the applicant tracking system.
• Maintain candidate statuses and ATS accuracy.
• Build solid working relations with hiring managers, recruiters, applicants and new hires.
• Coordinate pre-employment steps including background checks and updates.
• Collect and track pre-employment documents for compliance.
• Troubleshoot employment clearance issues and resolve promptly.
• Meet with new hires to complete I-9 and license checks.
• Assist with training staff and recruitment events.
• Generate ATS reports for departments and provide reports.
• Cover front desk as needed.

Skills

Administrative support

Customer service

Office suite

Independent work

Education

Associate degree

Tools

Applicant Tracking System

MS Office Suite

Job description

Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Work Schedule: 8 Hr (8:00 AM - 4:30 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary

Job Summary: The Talent Acquisition Coordinator works in partnership with an assigned team of recruiters to manage an efficient workflow for successful hiring and pre-boarding process for new employees. Responsible for supporting a pro-active team environment that allows Rush University Medical Center to ensure applicants and managers have a positive experience. Detail oriented with proven customer service skills and strong prioritization capabilities are key. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other Information

Required Job Qualifications:

• Associate’s degree with a minimum of two years or more of prior administrative support experience required OR five years of specific recruitment administrative support experience required.
• A minimum of three years’ work experience in a busy, fast-paced environment, preferably human resources, customer service, or hospitality.
• Strong customer service skills and experience handling difficult conversations.
• Exceptional organizational and follow-through skills.
• Ability to work independently.
• Ability to handle multiple tasks simultaneously.
• Strong sense of urgency, adaptability, flexibility, and resourcefulness.
• Ability to communicate effectively with all types of individuals.
• Proficiency with the Microsoft Office Suite.

Preferred Job Qualifications

• Experience working with applicant tracking systems preferred.

Responsibilities

• Responsible for entry, maintenance, and integrity of data in applicant tracking systems.
• Maintains candidate statuses and ensures accuracy within the applicant tracking system.
• Establishes and develops solid working relations with hiring managers, recruiters, applicants and new hires.
• Responsible for all pre-employment activities including initiating background checks, monitoring progress, and providing regular updates to all necessary parties.
• Collects and tracks all pre-employment documentation to ensure proper compliance measures are met.
• Proactively troubleshoots issues related to employment clearance and takes appropriate steps to mitigate the issue. Resolves issues in a timely manner.
• Meets with new hires to execute new hire paperwork including verification of I-9 documentation and license/certification verification (if appropriate).
• Conducts fingerprinting for IDPH and UCIA.
• Assists with training new staff.
• Assists with recruitment fairs and open houses.
• Generates applicant tracking system reports for various areas, including the Division of Nursing and New Hire Orientation.
• Provides reports as needed.
• Covers front desk as needed, which includes greeting visitors and candidates.
• Administers pre-employment tests.
• All other duties assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.