Onboarding Specialist

Infojini Inc; Philadelphia (Philadelphia County); On-site; USD 52,000 - 68,000; Full time

Job summary

Infojini Inc. is seeking a Preboarding Coordinator to drive a seamless experience from offer to start date for candidates and internal stakeholders.

The role requires strong organizational and communication skills, proficiency in Microsoft Office, and experience with HRIS/ATS systems; familiarity with SAP is a plus.

Qualifications

• Bachelor's degree or equivalent combination of training, education, and experience.
• Strong organizational, communication, and customer service skills.
• Ability to handle confidential and sensitive information with discretion.
• Experience with HRIS/ATS and recruiting systems.
• Familiarity with SAP or similar software is preferred.

Responsibilities

• Manage preboarding from offer acceptance through start date for candidates and stakeholders.
• Process employment-related transactions accurately within HR and recruiting systems.
• Coordinate relocation activities and provide procedural guidance for preboarding inquiries.
• Maintain knowledge of employment laws and internal controls; collect and upkeep required documentation (I-9s).
• Track preboarding activity, maintain records, and support reporting and process improvements.
• Provide on-site and virtual support to candidates and new hires during preboarding, including system access and logistics.

Skills

Organizational skills

Communication

Customer service

Discretion

Education

Bachelor's degree

Tools

Microsoft Office

HRIS/ATS

SAP

Job description

• Perform preboarding and internal movement activities from offer acceptance through start date, ensuring a consistent and positive experience for candidates, new hires, and internal stakeholders.
• Process employment-related transactions accurately and timely within HR and recruiting systems, escalating issues related to new hire and internal transfer processing as needed.
• Serve as a primary point of contact for preboarding inquiries, including coordination of relocation activities, by providing procedural guidance and routing issues appropriately.
• Maintain functional knowledge of employment laws and internal controls while supporting compliance through the collection, validation, and upkeep of required documentation, including Form I-9s.
• Track preboarding activity and trends, maintain accurate records, and support reporting and process improvement in accordance with established procedures.
• Provide on-site and virtual support to candidates and new hires throughout the preboarding process, including assisting with onsite navigation and logistics for interviews and other pre-employment activities; delivering virtual assistance for system access, preboarding tasks, technical issues, and process-related inquiries; and serving as a primary point of contact to ensure a seamless and positive preboarding experience.

Required Qualifications:

• Bachelor's Degree or equivalent combination of training, education, and relevant experience.
• Strong organizational, communication, and customer service skills.
• Ability to operate independently and handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office, including Word, Outlook, PowerPoint, and Excel.
• Experience with HRIS/ATS and recruiting systems.
• Familiarity with SAP or similar software is preferred.
• Experience supporting recruitment, onboarding, and pre-employment activities.