Onboarding Specialist

Getbamco; Omaha (NE); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Level Up Skill Training and Tuition Reimbursement

Flexible work environment

Competitive pay and growth opportunities

Supportive team culture

Job summary

A service-driven company in Omaha is seeking a skilled Customer Support Specialist to enhance client communication. Your role will involve resolving inquiries, maintaining accurate records, and fostering customer relationships. Ideal candidates should have a degree in business or communications, alongside strong communication and problem-solving skills. We offer a flexible work environment and competitive pay.

Qualifications

• Experience in a customer service or account support role is preferred.
• Professional, friendly, and reliable attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and web portals.
• Resolve service issues and provide timely updates to customers.
• Promote services to build trust and partnerships.
• Collaborate with service and operations teams for satisfaction.

Skills

Excellent communication skills (verbal and written)

Strong problem-solving abilities

Multitasking abilities

Organized and detail-oriented

Self-motivated

Education

Associate degree or higher in business or communications

Tools

CRM software

Digital customer support tools

Job description

At BAMCo, we keep America’s trailers on the road—and we’re looking for a skilled and personable Customer Support Specialist to be the front line of communication with our valued clients.
In this role, you’ll build lasting relationships with customers, resolve service issues, and represent our company with professionalism and care. You’ll be part of a team that delivers dependable solutions in fleet maintenance and support.

Key Responsibilities

• Respond to customer inquiries via phone, email, and web portals
• Resolve service issues and provide timely updates to customers
• Promote BAMCo’s services and capabilities to build trust and long-term partnerships
• Collaborate with service and operations teams to ensure customer satisfaction
• Maintain accurate customer records and service logs in our CRM
• Learn and adapt to new technologies and platforms related to customer service

What We’re Looking For

• Associate degree or higher in business, communications, or related field
• Excellent communication skills (verbal and written)
• Strong problem-solving and multitasking abilities
• Organized, detail-oriented, and self-motivated
• Comfortable using digital tools and customer support software
• Experience in a customer service or account support role is preferred
• Professional, friendly, and reliable attitude
• Level Up Skill Training and Tuition Reimbursement
• Flexible work environment: remote, hybrid, or onsite
• Competitive pay and growth opportunities
• Supportive team culture with real impact
• Opportunity to work with a growing, service-driven company

Work Arrangement

Remote, hybrid, or onsite based on candidate qualifications and experience.