Onboarding Specialist

Total Quality Logistics; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Build relationships with executive leadership

Support initiatives for a positive workplace culture

Job summary

Total Quality Logistics in Cincinnati is seeking an Onboarding Specialist to lead engaging onboarding experiences for new employees. You will connect new hires to our culture, support diverse onboarding sessions, and partner with various departments to ensure a smooth transition.

The ideal candidate holds a Bachelor’s degree in Marketing, Communications, or a related field and has experience in facilitation or training. You will play a crucial role in improving onboarding processes and enhancing employee engagement.

Qualifications

• 2+ years’ experience in facilitation, onboarding, public speaking or training.
• Strong project management, organization, and problem-solving skills.
• A customer-focused mindset with a passion for creating exceptional onboarding experiences.

Responsibilities

• Lead engaging virtual onboarding sessions for audiences of 500 new hires across 60+ office locations.
• Create meaningful onboarding experiences that connect new employees to our culture and their team.
• Serve as the go-to resource for new hires, answering questions about culture, training, HR and systems.
• Identify opportunities to improve onboarding processes and drive a best-in-class employee experience.

Skills

Facilitation

Public speaking

Project management

Communication

Problem-solving

Microsoft Office

Education

Bachelor’s degree in Marketing, Communications, Training or related field

Job description

About the Role

As an Onboarding Specialist at TQL, you’ll help shape one of the most important moments in an employee’s career – their first impression. You’ll drive the onboarding experience for our Sales and Sales support teams, building excitement and engagement from their first day through their first 90 days. You’ll also have the opportunity to influence and enhance our onboarding program by introducing innovative ideas that elevate the experience for every new hire across the company.

What’s in it for you

• Competitive compensation and benefits package
• Build relationships with executive leadership
• Directly impact the integration of our new employees to our culture
• Support the initiatives that continuously make TQL a Top Workplace nationwide
• We win wherever we go – Voted a Fortune 100 Best Company to Work For (2023) and Forbes America’s Best Employers (2022)

What you’ll be doing

• Lead engaging virtual onboarding sessions for audiences of 500 new hires across 60+ office locations
• Create meaningful onboarding experiences that connect new employees to our culture, their team, and headquarters
• Partner with the Recruiting, HR, Learning & Development, and Technology departments to deliver a seamless new hire journey
• Serve as the go-to resource for new hires, answering questions about culture, training, HR and systems
• Coordinate key onboarding touchpoints between new hires and their leaders to support a successful transition
• Identify, assess, and problem‑solve opportunities to improve onboarding processes and drive a best‑in‑class employee experience
• Analyze onboarding feedback and recommend enhancements based on employee insights
• Connect with onboarding representatives to ensure day‑one orientation tasks are complete
• Support other employee engagement and culture initiatives as needed

What you need

• Bachelor’s degree in Marketing, Communications, Training or a related field is preferred
• 2+ years’ experience in facilitation, onboarding, public speaking or training
• Strong project management, organization, and problem‑solving skills
• Proven proficiency in Microsoft Office, especially PowerPoint and Excel
• Excellent communication and relationship‑building skills
• A customer‑focused mindset with a passion for creating exceptional onboarding experience
• Ability to manage multiple priorities in a fast‑paced, collaborative environment

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F‑1 STEM OPT, H‑1B, TN, J1 etc.) will not be considered.