Onboarding/Offboarding Specialist

CCS Service LLC; California (MO); Hybrid; USD 33,000 - 62,000; Full time

Benefits offered by this job

Flexible Work Hours

Remote Friendly

Sponsorship Available (OPT/H1B)

Job summary

Chubby Group in Rowland Heights, CA, is seeking an Onboarding/Offboarding Specialist to oversee HR operations across multiple locations. You will manage onboarding, maintain compliance, and keep records accurate in a fast-paced hospitality environment.

The role is hybrid/remote with annual pay of $24–$45 per hour, plus potential bonuses. Start date upon completion of onboarding and paperwork. Occasional travel to store openings may be required.

Qualifications

• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple onboarding and offboarding processes simultaneously.
• Proficiency in Microsoft Excel or Google Sheets.
• Ability to maintain confidential employee information with professionalism and discretion.
• Strong problem-solving skills and the ability to adapt in a fast-paced environment.
• Excellent time management and ability to work independently in a hybrid/remote setting.
• Must be legally authorized to work in the U.S. (OPT/H1B sponsorship available).

Responsibilities

• Coordinate and manage the onboarding process for newly hired employees across multiple Chubby Group locations.
• Prepare, distribute, and track onboarding documents, including employment forms, policy acknowledgments, and required compliance paperwork.
• Verify completion of required hiring documents and certifications while maintaining accurate employee records.
• Coordinate new hire orientation schedules and communicate onboarding instructions to employees and managers.
• Set up employee profiles and maintain HR records within company systems.
• Process employee status changes, transfers, promotions, and employment updates as needed.
• Coordinate offboarding procedures, including resignation and termination documentation, system updates, final paperwork, and exit process coordination.
• Maintain confidential personnel files and ensure compliance with federal, state, and local employment regulations.
• Monitor onboarding and offboarding workflows, identify process improvements, and maintain accurate tracking reports using Excel or Google Sheets.
• Provide professional support by answering employee questions regarding onboarding, documentation, and company procedures.
• Occasionally travel to restaurant locations to assist with new store openings, orientation sessions, or HR support when needed.

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Problem-solving

Time management

Independent work

Accountability

Bilingual (English & Mandarin)

Tools

Microsoft Excel

Google Sheets

Job description

1388 Fullerton Rd, Rowland Heights, CA 91748 Chubby Group - CCS Service LLC

This position is employed exclusively by Chubby Group. No employment relationship is established with any other affiliated or sister company.

About Chubby Group

Chubby Group is a rapidly growing multi-brand restaurant group that includes The X Pot, NIKU X, Chubby Cattle, Chubby Skewers, Wagyu Factory, and other high-end dining concepts. With locations across the U.S. and globally, our team focuses on delivering innovative dining experiences through exceptional service, operational excellence, and strong team development.

Position Overview

We are seeking for an Onboarding/Offboarding Specialist who is detail-oriented, organized, and passionate about employee experience and HR operations. In this role, you will oversee the onboarding and offboarding processes for employees across multiple Chubby Group locations, ensuring all employment documentation, compliance requirements, and HR records are completed accurately and efficiently.

Hiring Entity: Chubby Group

Work Location: Hybrid/Remote

Employment Type: Full-Time

Pay Rate: Annual Salary: $24-$45/Hr (based on experience and qualifications), subject to applicable federal, state, and local tax withholding. Additional performance-based bonuses may apply.

Start Date: Upon onboarding completion, all required pre-employment notices and documents will be provided at or before the start date, as required by law.

Key Responsibilities

• Coordinate and manage the onboarding process for newly hired employees across multiple Chubby Group locations.
• Prepare, distribute, and track onboarding documents, including employment forms, policy acknowledgments, and required compliance paperwork.
• Verify completion of required hiring documents and certifications while maintaining accurate employee records.
• Coordinate new hire orientation schedules and communicate onboarding instructions to employees and managers.
• Set up employee profiles and maintain HR records within company systems.
• Process employee status changes, transfers, promotions, and employment updates as needed.
• Coordinate offboarding procedures, including resignation and termination documentation, system updates, final paperwork, and exit process coordination.
• Maintain confidential personnel files and ensure compliance with federal, state, and local employment regulations.
• Monitor onboarding and offboarding workflows, identify process improvements, and maintain accurate tracking reports using Excel or Google Sheets.
• Provide professional support by answering employee questions regarding onboarding, documentation, and company procedures.
• Occasionally travel to restaurant locations to assist with new store openings, orientation sessions, or HR support when needed.

Qualifications

• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple onboarding and offboarding processes simultaneously.
• Proficiency in Microsoft Excel or Google Sheets.
• Ability to maintain confidential employee information with professionalism and discretion.
• Strong problem-solving skills and the ability to adapt in a fast-paced environment.
• Excellent time management and ability to work independently in a hybrid/remote setting.
• High sense of responsibility, accountability, and ownership.
• Must be legally authorized to work in the U.S. (OPT/H1B sponsorship available).

Preferred Skills

Previous experience in Human Resources, onboarding, employee administration, recruiting, or office administration preferred.

Experience using HRIS platforms such as Gusto or similar HR management systems is preferred.

Familiarity with employment documentation, I-9 verification, employee records management, and HR compliance is a plus.

Experience supporting multi-location or hospitality operations is preferred.

Strong communication skills in English and Mandarin are a plus.

Why Join Us

Flexible Work Hours: Not a fixed 9-5 schedule.

Remote Friendly: Can be fully remote with occasional travel.

Sponsorship Available: OPT and H1B visa support for qualified candidates.

Dynamic Growth: Work directly with brand leaders shaping one of the fastest-growing hospitality groups in the U.S.

Compliance Statement

Chubby Group is an Equal Opportunity Employer. We comply with all federal, state, and local laws regarding non-discrimination (including but not limited to race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, age, disability, protected veteran status, and any other protected category under applicable law), wage and hour regulations, fair scheduling, and worker rights. For positions in California, we also comply with California Fair Employment and Housing Act.

Applicants may request reasonable accommodations under the ADA or applicable state law during the hiring or employment process. For more information, please contact our HR department. This job description is intended to describe the general nature of the work and is not a comprehensive list of responsibilities, duties, or conditions. Employment is at-will and may be terminated at any time by either party, with or without cause or notice, unless otherwise agreed in writing and as permitted by applicable law. Nothing in this job description should be construed as creating a contract of employment.