Junior HRBP_Mandarin Speaking at Chowbus

University of Delaware; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

100% employer-paid Short-Term Disability

100% employer-paid Life Insurance

Flexible Paid Time Off (PTO)

Job summary

A growing SaaS company is looking for a Junior HRBP to partner with business leaders in Chicago. The role involves providing HR support, managing talent recruitment, and handling employee relations. Candidates should have at least 3 years of experience in HR, strong communication skills, and the ability to analyze and fill process gaps. Proficiency in Mandarin is required. The salary range is $70,000-$80,000, plus sales commission, based on experience.

Qualifications

• 3+ years of HR experience, preferably in a startup or growth stage.
• Understanding of employment law and best practices required.
• Ability to handle multiple projects in a fast-paced environment.

Responsibilities

• Serve as the primary HR contact for employees and managers.
• Manage employee relations matters per policy and labor requirements.
• Prepare HR reports for business decision-making.

Skills

Employee Relations

Communication Skills

Analytical Skills

Project Management

Change Management

Collaboration

Problem-Solving

Mandarin Proficiency

Job description

Overview

Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (point-of-sale) system tailored to the evolving needs of the restaurant industry. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant partners across 20 major U.S. cities. Our mission is to build the most comprehensive ecosystem to empower restaurants.

The Junior HRBP partners with business leaders and employees to deliver effective HR solutions while supporting the company in executing people strategies. This role provides day-to-day tactical HR support, contributes to talent recruitment program, and helps managers and leaders be successful through guidance, coaching, and policy education.

What You'll Focus On

1) Employee Relations & Support- 40%

• Act as the primary HR contact for field-based employees and managers, providing timely and practical support
• Manage and support employee relations matters in line with policy and local labor requirements
• Guide field leaders through disciplinary, corrective action, and performance improvement processes
• Conduct fact-finding, documentation, and investigations, escalating complex cases as needed
• Promote consistent, fair, and compliant HR policies as well as company values and positive workplace culture

2) Recruitment & Workforce Support-40%

• Partner with Talent Acquisition and hiring managers to support end-to-end recruitment activities
• Support headcount planning discussions by tracking headcount, vacancies, and upcoming hiring needs
• Monitor recruitment progress and timelines, escalating risks or delays as needed
• Maintain accurate recruitment data and reporting

3) HR Data, Reporting & Analytics-15%

• Prepare regular HR reports to support business and HR decision-making
• Support data collection for performance, talent, and engagement initiatives

4) HR Projects & Continuous Improvement-5%

• Support HR initiatives and change projects
• Participate in employee engagement initiatives
• Other duties as assigned by Head of Global HR

What You Bring

• 3+ years of demonstrated experience working in HR, preferably have startup or growth stage exposure
• Strong EQ and excellent communication skills
• Ability to identify and analyze process gaps and skill gaps
• Have a solution-driven orientation
• Willingness to roll-up-your-sleeves and participate in every step
• Be able to handle multiple projects and work in a fast paced environment
• Mandarin proficiency is required
• Deep understanding of employment law and best practices required.
• Strong verbal and written communication skills required.
• Strong change management and project management skills required.
• Exceptional leadership and team development skills required.
• Ability to collaborate and influence cross-functional teams required.
• Ability to develop and implement creative solutions to problems required.
• US travel up to 25%
• Flexibility and adaptability are key, as the role may involve adjusting to different time zones and work settings.

What We Offer

• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)

The salary for this role is $70,000-$80,000 plus sales commission, depending on experience.

Please apply via:

https://job-boards.greenhouse.io/chowbus/jobs/7569082003