Onboarding Network Analyst

Sentinel Technologies; Okemos (MI); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Onboarding Network Analyst, where you will facilitate seamless technical transitions for clients to award-winning support services. This remote position requires occasional onsite support, ensuring customer satisfaction through technical expertise in networking and security. You will work with a dynamic team, leveraging your skills in VPN and firewall configuration, and using tools like Splunk and SolarWinds. Enjoy a vibrant work culture that values creativity, growth, and exceptional service, with a comprehensive benefits package and opportunities for professional development.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Life Insurance

Short and Long-Term Disability

Flexible Spending Accounts

Employee Assistance Program

Paid Time Off

Certification and Training Opportunities

Qualifications

• 2-5 years' experience in networking/security engineering required.
• CCNA Routing/Switching or similar certifications preferred.

Responsibilities

• Facilitate technical transition to support services for clients.
• Provide CCNA level route switch configuration and troubleshooting.

Skills

Networking/Security Engineering

VPN Configuration

Firewall Configuration

Splunk

SolarWinds Orion

VMWare

Customer Change Management

Technical Communication

Education

Bachelor’s Degree in a Related Field

Tools

Cylance

Cisco AMP

Cisco Umbrella

Cisco ESA

Illumio

Cisco XDR

Microsoft XDR

Job description

Responsibilities

Sentinel is looking for an Onboarding Network Analyst to join our team! As an Onboarding Analyst, your primary responsibility is facilitating our customer’s technical transition to Sentinel’s award-winning support services smoothly and without interruption. This will include CCNA level route switch configuration and troubleshooting. Working with internal and external IT resources, you will be responsible for ensuring the client’s continued satisfaction on their way to receiving Sentinel’s suite of award-winning services.This is a remote position that will need to provide occasional support onsite to our Detroit, MI location.

Qualifications

• 2-5 years' experience in a networking/security engineering related position
• Experience with building VPN tunnels and experience with Firewalls
• Experience working with Splunk and/or security ingest configuration
• Certifications preferred: CCNA Routing/Switching or CCNA Security, CCNP Security, CompTIA Security+, Splunk Power User or Certified Enterprise Admin, or other similar certifications
• Ability to provide CCNA level route switch and firewall configuration
• Experience with monitoring SolarWinds Orion
• Experience in working with a ticketing system
• Experience working in a virtual server environment, VMWare experience is a plus.
• Experience with configuring and deploying tools such as Cylance, Splunk, Cisco AMP, Cisco Umbrella, and Cisco ESA is a plus
• Experience with configuring and deploying tools such as Duo, Splunk, Cisco AMP, Cisco Umbrella, Cisco ESA, Illumio, Cisco XDR, or Microsoft XDR is a plus
• Experience and knowledgeable on VPN and NAT technologies is preferred
• Basic understanding of customer change management and regulatory requirements is required.
• Ability to communicate technical information to non-technical users effectively.
• Bachelor’s degree in a related field is preferred.
• The candidate must have a car, as this position requires travel between locations and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

Overview

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions providers in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware, and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status, or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact [e-mail].