Onboarding & Events Coordinator

Plaid Inc; San Francisco (CA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Plaid Inc in San Francisco is hiring an Onboarding Coordinator to welcome new Plaids and ensure smooth onboarding experiences. You will coordinate logistics for in-person cohorts, support travel arrangements, answer questions, and help with employee events and programs to foster belonging.

You'll be a friendly resource, manage calendars, and collaborate with People, Workplace, TechOps, Communications, and Finance across a fast-paced environment.

Qualifications

• Experience coordinating onboarding programs and in-person sessions.
• Ability to plan and execute employee events and programs.
• Strong written and verbal communication, across email, Slack, tickets, and in-person.
• Experience supporting travel logistics and accommodations for employees.

Responsibilities

• Coordinate in-person onboarding cohorts, calendars, rooms, materials and communications.
• Manage new-hire travel logistics and hotel bookings with internal partners.
• Maintain participant lists and update internal resources.
• Respond to new-hire questions in Zendesk within response times.
• Prepare spaces, materials, meals, and provide support during onboarding days.
• Lead onboarding sessions when needed and gather feedback for improvements.
• Plan and execute employee events including retreats and socials.

Skills

Onboarding

Event planning

Travel coordination

Calendar management

Communications

Administrative support

Tools

Google Workspace

Slack

Zendesk

Brex

Eventbrite

Canva

Job description

Plaid Inc in San Francisco is hiring an Onboarding Coordinator to welcome new Plaids and ensure smooth onboarding experiences. You will coordinate logistics for in-person cohorts, support travel arrangements, answer questions, and help with employee events and programs to foster belonging.

You'll be a friendly resource, manage calendars, and collaborate with People, Workplace, TechOps, Communications, and Finance across a fast-paced environment.