Onboarding Engineer

Summit7; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Excellent health/dental benefits

401(k) with company matching

10 days vacation, 7 days sick time

Bonuses and salary increase potential

Job summary

A leading IT firm in the United States is seeking a detail-oriented Onboarding Engineer to facilitate client integration into their Managed Services. The ideal candidate should be familiar with Azure environments and possess strong communication skills to work with diverse stakeholders. Responsibilities include ensuring timely onboarding, contributing to quality assurance, and enhancing onboarding procedures. The company offers a competitive salary ranging from $60,000 to $70,000, along with comprehensive health benefits and opportunities for professional development.

Qualifications

• Familiarity with Azure environments and associated services.
• Strong communication skills to interact with technical and non-technical stakeholders.
• Experience in a client-facing or service delivery role.
• Ability to navigate evolving priorities and support continuous improvement.

Responsibilities

• Act as a technical point of contact during onboarding.
• Participate in meetings to coordinate and update onboarding activities.
• Collaborate with teams to promote client satisfaction.
• Contribute to quality assurance and proactive issue identification.
• Identify areas for procedural enhancement in onboarding workflows.

Skills

Familiarity with Azure environments

Strong communication skills

Client-facing experience

Adaptability

Tools

Microsoft 365

Azure Technology

Job description

Salary*:

$60,000 - $70,000

*Dependent upon qualifications

Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the U.S. defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you’re a person with life beyond work, that’s why we invest in meaningful health and welfare benefits such as:

• Excellent health/dental benefits from BCBS and Ameritas
• See into the future with our luxurious VSP vision benefits
• Prepare for the long‑haul courtesy of our 401(k) with company matching
• 10 days’ vacation, 7 days sick time
• Bonuses and salary increase potential via our certifications plan

We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

We are seeking a detail-oriented and adaptable Onboarding Engineer to support the successful integration of clients into our Managed Services offering. This role plays a key part in facilitating smooth transitions, ensuring alignment with organizational standards, and maintaining a high level of quality throughout the onboarding lifecycle.

Key Responsibilities

• Act as a technical point of contact during onboarding. Ensure onboarding tasks and milestones are completed within defined timelines, communicating blockers, and driving resolutions.
• Participate in internal and external meetings to coordinate onboarding activities, provide updates, and answer questions.
• Collaborate with cross-functional teams to promote client satisfaction and address evolving needs.
• Contribute to quality assurance efforts by reviewing configurations, deployments, and documentation to ensure baselines are met and issues are identified proactively.
• Identify areas for procedural enhancement and contribute to scalable, repeatable onboarding workflows and knowledge documentation.

Required Qualifications

• Familiarity with Azure environments and associated services.
• Strong communication skills and ability to work effectively with technical and non-technical stakeholders.
• Experience working in a client-facing or service delivery role.
• Comfortable navigating evolving priorities and working across teams to support continuous improvement.

Success Metrics

• Onboarding milestones delivered on schedule
• Positive client satisfaction scores post-onboarding
• Fewer escalations due to miscommunication or process breakdowns
• Contributions to process documentation and continuous improvement initiatives

Desired Qualifications

Microsoft Certificates

• AZ-104
• SC-300
• SC-400

Technology Experience

• Microsoft 365 – Compliance Administration - AIP, DLP, Data lifecycle management, etc.
• Microsoft 365 – Teams Administration
• Microsoft 365 – Exchange Administration
• Microsoft 365 – SharePoint Administration
• Microsoft 365 – Security Administration
• Microsoft 365 – Intune
• Azure Technology – AD Connect
• Azure Technology – Recovery Services
• Azure Technology – Virtual Machine - Management, monitoring, and troubleshooting.
• Azure Technology – AVD
• Azure Technology – Networking Services
• Conditional Access
• Azure AD
• Azure Data and Analytic Services
• Active Directory Domain Services
• Active Directory Federation Services
• Power Automate
• Certificate management and renewals

Export Control Notice

This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate’s eligibility for, and the company’s ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.

Summit 7 Systems is an equal opportunity/affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.