Onboarding Coordinator

SpaceX; Memphis (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

SpaceX in Memphis is seeking an Onboarding Coordinator to ensure a high-quality welcome for new hires and a smooth onboarding experience. You will coordinate orientation, manage stakeholder communications, and drive process improvements to support a fast, engaging onboarding program.

Requirements include a Bachelor's degree and 1+ years in marketing, HR, or administrative roles, with strong communication, multitasking, and MS Office skills. Relocation may be required; this is not a remote role.

Qualifications

• Bachelor's degree required.
• 1+ years of experience in marketing, HR, customer service or admin.

Responsibilities

• Ensure seamless onboarding for new hires from offer to start.
• Schedule and prep weekly new hire orientation across sites.
• Communicate status of new hires with internal stakeholders.
• Verify employment eligibility of new hires.
• Evaluate and improve onboarding processes.
• Provide timely responses to new hire questions.
• Track and order onboarding supplies as needed.
• Collaborate with HR and managers to source development resources.
• Perform other duties as assigned.

Skills

Detail oriented

Time management

Communication

Organizational skills

Customer service

Education

Bachelor's degree

Tools

Greenhouse

Workday

Microsoft Office

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

ONBOARDING COORDINATOR

We are looking for a detail-oriented and analytical employee Onboarding Coordinator to join our team. In this role your contributions will ensure that the employee onboarding team can consistently and quickly provide a high-quality and engaging welcoming experience to SpaceX new hires. Your efforts will also help maximize the employee onboarding team's potential and impact.

Responsibilities

• Ensure that new hires have a seamless onboarding experience from the moment they have accepted an offer
• Schedule and prepare for weekly new hire orientation across all sites
• Communicate with all internal stakeholders regarding the status of new hires
• Verify the employment eligibility of all new hires
• Evaluate current processes and implement improvements to streamline our onboarding experience
• Provide outstanding service to our new hires by responding in a timely manner to their questions
• Track, maintain, and order onboarding supplies as needed
• Work collaboratively with other team members to actively source new development resources as needed based on requests from fellow team members, the HR team, or people managers
• Perform other duties as assigned

Basic Qualifications

• Bachelor's degree
• 1+ years of professional experience in marketing, human resources, customer service, or an administrative capacity

Preferred Skills And Experience

• Experience with HR, recruiting, and/or onboarding
• Experience working daily in applicant tracking and human resources information systems
• Strong multi-tasking, organizational, and time management skills, with the ability to appropriately prioritize tasks
• Ability to learn quickly on the job and work in a dynamic organization with rapidly changing needs
• High level of self-motivation, initiative, and sense of urgency to get things done
• Excellent written and verbal communication skills
• Strong skills in Microsoft PowerPoint, Word, Excel, and Outlook
• Familiarity with Greenhouse and Workday a plus

Additional Requirements

• This is not a remote position and will require relocation if not already local to the Memphis, TN area
• Position occasionally requires the ability to work overtime and weekends when needed

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Aff… or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].