Onboarding Specialist

SpaceX; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

SpaceX is seeking an Onboarding Specialist in Memphis to streamline new-hire experiences and drive high-quality onboarding programs. The role centers on building scalable onboarding, collaborating with HR and stakeholders, and leveraging systems like Workday and Greenhouse to improve processes.

Developers and HR professionals with strong organizational skills will thrive, especially those who can manage multiple tasks and learn quickly in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 2+ years of onboarding/learning and development/HR/program management experience.

Responsibilities

• Help manage and scale the company’s domestic onboarding program.
• Lead design, development, implementation, evaluation, and continuous improvement of orientation and onboarding programs with innovative strategies and tools.
• Partner with stakeholders across the company to update all new hire information for current company practices and policies.
• Develop and act on a deep understanding of internal onboarding-related systems (Workday, Jira, Greenhouse, etc.).
• Track metrics to evaluate the effectiveness of onboarding programs, then develop and execute recommendations for program improvements.
• Assist in weekly orientation preparations.
• Provide outstanding service to our customers by responding in a timely manner to their questions.
• Identify and implement positive employee experiences to help new SpaceX employees adapt to company and team cultures quickly.
• Partner with HR leadership to create and implement impactful onboarding-related resources for hiring managers, company leadership, and other stakeholders in the onboarding process.

Skills

High level organization

Attention to detail

Project leadership

Multi-tasking

Time management

Written and verbal communication

Proactive problem solving

Ability to learn quickly

Education

Bachelor's degree

Tools

Workday

Jira

Greenhouse

SharePoint

Microsoft PowerPoint

Word

Excel

Outlook

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

ONBOARDING SPECIALIST

As an Onboarding Specialist, your contributions will ensure the Onboarding Team can consistently provide high-quality social and developmental experiences to all new SpaceX employees. Your efforts will ensure we can maximize the Onboarding Team's impact on new hires, helping them become great SpaceX employees quickly. We are looking for someone detail-oriented and outcome-focused.

Responsibilities

• Help manage and scale the company’s domestic onboarding program
• Lead design, development, implementation, evaluation, and continuous improvement of orientation and onboarding programs with innovative strategies and tools
• Partner with stakeholders across the company to update all new hire information for current company practices and policies
• Develop and act on a deep understanding of internal onboarding-related systems (Workday, Jira, Greenhouse, etc.)
• Track metrics to evaluate the effectiveness of onboarding programs, then develop and execute recommendations for program improvements
• Assist in weekly orientation preparations
• Provide outstanding service to our customers by responding in a timely manner to their questions
• Identify and implement positive employee experiences to help new SpaceX employees adapt to company and team cultures quickly
• Partner with HR leadership to create and implement impactful onboarding-related resources for hiring managers, company leadership, and other stakeholders in the onboarding process

Basic Qualifications

• Bachelor's degree
• 2+ years of professional experience in onboarding, learning and development, human resources, or program management

Preferred Skills And Experience

• High level of organization and attention to detail
• Prior experience leading projects from inception to implementation
• Strong multi-tasking and time management skills
• Ability to learn quickly on the job
• High level of self-motivation, initiative, and sense of urgency to get things done
• Excellent written and verbal communication skills
• Proactive problem solving skills
• Resilience and flexibility; the ability to work in a dynamic organization with rapidly changing needs
• Strong skills in Microsoft PowerPoint, Word, Excel, and Outlook
• Familiarity with SharePoint or other content management system
• Familiarity with Greenhouse and Workday a plus
• Expertise in onboarding

Additional Requirements

• Position requires ability to travel up to 50% of the time
• This is not a remote position and will require relocation if not already local to the Memphis, TN area
• Must be willing to work extended hours and/or weekends

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].