Onboarding Coordinator

JSG (Johnson Service Group, Inc.); Knoxville (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

Johnson Service Group (JSG) in Knoxville, TN is seeking an experienced Onboarding Coordinator (Employee Service Representative) to manage onboarding for our contractor workforce. You will handle clerical tasks, collect and process background checks, verify I-9 compliance, and prepare and maintain employee files.

The role requires strong software skills, accuracy, and the ability to work to deadlines. Proficiency in Microsoft Office and Excel, experience with DocuSign, and excellent verbal and

Qualifications

• Must be computer literate and able to learn new tools quickly.
• Experience with DocuSign is a plus.
• Proficient in Microsoft Office and Excel.
• Detail oriented with a sense of urgency and problem solving.

Responsibilities

• Onboard contractors and complete onboarding process and orientation.
• Provide customer service by answering employee requests and questions.
• Assist with processing personnel changes and terminations and maintain files.
• Submit requests, support background checks and drug screenings.
• Verify Form I-9 compliance and maintain I-9 binder.
• Send approvals for timesheets/expense reports and review receipts.
• Update clients with weekly Excel reports and collect timesheets.

Skills

Computer skills

DocuSign

Microsoft Office

Excel

Attention to detail

Communication skills

Time management

Problem solving

Tools

DocuSign

Microsoft Office

Excel

Job description

Johnson Service Group (JSG) is looking for an experienced Onboarding Coordinator (Employee Service Representative). The Onboarding Coordinator will be responsible for onboarding our contractors!

• Make photocopies, faxes documentation, prepare correspondence, and perform other clerical functions.
• Provide customer service by answering employee requests and questions.
• Assist with processing and documenting personnel changes and terminations.
• Maintain and prepare employee files.
• Complete onboarding process and new hire orientation.
• Submit online requests and assists with background checks/drug screenings for new hires.
• Responsible for verifying Form I?9 compliance, EVerify, and Form I9 binder maintenance.
• Send email to managers to approve pending timesheets/expense reports
• Review expense reports for accuracy and make sure all receipts are attached
• Process Change Forms for pay rate, bill rate, AVM, mark up changes
• Update clients every week and send to client - typically these are Excel reports
• Collect timesheets and enter hours into GP sheets
• Run missing timesheet report and email employees to submit their time

Onboarding Coordinator Qualifications:

• Must have computer skills and the ability to learn.
• Experience with DocuSign would be a plus
• Proficient in Microsoft Office and Excel.
• Detail oriented, sense of urgency, and strong problem-solving skills.
• Excellent verbal/written skills and communication skills.
• Strong interpersonal skills are essential.
• Must have the ability to manage processes and analyze information
• Experience working to deadlines

Why work for JSG?

Our people and culture make JSG a great place to work. We are all about growing and investing in our staff. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.

We offer medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more.

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG!

We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.