Onboarding & Compliance Manager

Beacon Mobility; Houston (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Job summary

ADROIT Advanced Technologies, Inc. in Houston, TX, is seeking an Onboarding & Compliance Manager to lead contractor onboarding and ensure compliance with company, client, regulatory, and contractual requirements.

You will oversee Onboarding Specialists and drive ongoing improvement of onboarding workflows. You will manage supplier qualification, document reviews, background checks, audits, and cross-functional collaboration with Operations, Fulfillment, Client Relations, and Quality teams to

Qualifications

• Bachelor's degree or higher in a related field.
• 3–5 years of onboarding, compliance, or related leadership experience.
• Experience managing employees and performance expectations.
• Strong knowledge of compliance programs, audits, and regulatory requirements.
• Excellent written and verbal communication and organizational skills.

Responsibilities

• Oversee daily Onboarding Specialists and ensure targets and KPIs are met.
• Lead contractor compliance operations including document review and background checks.
• Maintain accurate driver qualification files and renewal monitoring.
• Conduct internal audits and implement corrective actions.
• Collaborate cross-functionally with Operations, Fulfillment, Client Relations, and Quality teams.

Skills

Leadership

Compliance knowledge

Analytical thinking

Problem solving

Communication skills

Organizational skills

Education

Bachelor's degree in Business, Compliance, Operations, Logistics, Safety, Human Resources, or related field

Tools

Microsoft Office

Google Workspace

Excel/Sheets

Job description

## Onboarding & Compliance ManagerApply: Houston: Full time: Posted Yesterday: REQ-2026-4520Adroit Advanced Technologies, Inc.The Manager of Onboarding and Compliance is responsible for leading ADROIT's contractor onboarding and compliance programs to ensure a deliver a consistent pipeline of qualified, compliant, and ride-ready contractors. This role oversees the Onboarding Specialists, manages onboarding operations, and ensures all contractors meet company, customer, regulatory, and contractual requirements. **Key Responsibilities**Onboarding Leadership· Oversee the daily activities of the Onboarding Specialists, ensuring onboarding targets, productivity goals, and key performance metrics are consistently achieved.· Provide coaching, training, and support to Onboarding Specialists while removing obstacles that impact onboarding performance.· Create and maintain onboarding programs, packages, and requirements for new and existing service areas.· Ensure ADROIT systems accurately reflect onboarding workflows, document repositories, and contractor requirements.· Develop, document, and continuously improve onboarding processes and standard operating procedures.· Monitor onboarding funnel performance, contractor conversion rates, onboarding cycle times, and fulfillment readiness.Compliance Management· Lead contractor compliance operations, including document review, credential verification, background screening requirements, and ongoing compliance monitoring.· Ensure compliance with applicable local, state, federal, contractual, and company requirements.· Manage driver qualification files, credential tracking, renewal monitoring, and document expiration processes.· Conduct internal compliance audits and reviews to identify gaps and implement corrective actions.· Maintain accurate compliance records and ensure audit readiness across all service areas.· Assist with investigations, documentation reviews, and resolution of compliance-related concerns.· Monitor compliance metrics and trends and provide regular reporting and recommendations to leadership.· Support compliance training initiatives for employees, contractors, and providers.· Oversee vehicle camera installation, compliance, video requests and asset tracking. Cross-Functional Collaboration· Serve as the primary liaison between Onboarding, Fulfillment, Client Relations, and Operations teams to ensure contractor readiness aligns with service demand.· Lead regular cross-functional meetings to review onboarding progress, compliance performance, operational challenges, and growth initiatives.· Partner with Operations leadership to support service launches and expanding markets.· Coordinate with internal teams to ensure alignment on onboarding, quality, compliance, and operational goals. Reporting & Continuous Improvement· Monitor and report onboarding and compliance KPIs to leadership.· Identify trends, risks, and opportunities to improve efficiency, contractor experience, compliance performance, and operational readiness.· Develop and implement corrective action plans when compliance or onboarding deficiencies are identified.· Perform other onboarding, compliance, operational, and leadership-related duties as assigned. **Required Qualifications**· Bachelor's degree in Business, Compliance, Operations, Logistics, Safety, Human Resources, or related field preferred.· 3-5 years of experience leading onboarding, compliance, operations, or related functions.· Experience managing employees and performance expectations.· Working knowledge of compliance programs, audits, credential management, and regulatory requirements.· Strong organizational, analytical, and problem-solving skills.· Excellent communication and relationship-building abilities.· Proficiency in Microsoft Office and Google Workspace, including Excel/Sheets.· Ability to work on-site in Houston, TX.· Performs all duties and responsibilities as required to support the needs of the business.· Performs all duties and responsibilities as required to support the needs of the business. **Key Competencies**· Leadership and team development· Compliance and audit management· Process improvement· Analytical thinking and problem solving· Attention to detail and accountability· Cross-functional collaboration· Time management and organization· Adaptability and continuous improvement· Strong written, verbal, and presentation skills **Salary**· $70,000 - $80,000 per year, depending on experience.