Onboarding Associate (Grand Rapids)

Aerotek; Grand Rapids (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision

HSA & 401k

Paid time off & holidays

Parental leave

Job summary

Aerotek is seeking a Field Operations Associate (Onboarding Associate) in Grand Rapids, MI. The role focuses on coordinating onboarding, ensuring compliance, and managing contractor background checks and screenings. You will maintain client onboarding packets and support a high-quality candidate experience.

Ideal candidates have a Bachelor’s degree (preferred) and customer or sales-focused experience in a team-oriented environment. Aerotek offers strong benefits and growth opportunities.

Qualifications

• Bachelor’s Degree (preferred).
• Customer or sales focused experience.
• Experience in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Skills

Client onboarding

Background checks

Compliance management

Customer service

Office administration

Education

Bachelor's degree

Tools

E-Verify

Job description

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it...

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

As a Field Operations Associate (A.K.A. Onboarding Associate) you will...

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Let’s talk money and perks!

Aerotek offers an hourly rate of $20.19 as well as a performance-based annual bonus potential of $4,000.

Additional benefits include:

• Medical, dental and vision
• HSA & 401k account
• 20 days of paid time off as well as paid holidays
• Parental/Family leave

Do you have the following?

• Bachelor’s Degree (preferred)
• Customer or sales focused experience
• Experience in a team-oriented environment

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors