Onboard Shore Excursions Director

American Cruise Lines; Holland (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with match

Travel and room board accommodations

Job summary

A USA flagged cruise line is looking for an Excursions Director to join its shipboard team for the 2026 season. This full-time role involves engaging guests in shore excursions and managing logistics with vendors. The ideal candidate will possess a passion for guest satisfaction and strong problem-solving skills. The position requires living onboard for extended periods, with a demanding schedule of 7 days a week during cruises, offering competitive compensation and benefits including health and 401(k).

Qualifications

• Ability to engage guests throughout each cruise.
• Experience in hospitality or tourism is helpful.
• Strong knowledge of U.S. Geography preferred.

Responsibilities

• Arranging and confirming all shore excursions and transfers.
• Accompanying guests on daily excursions.
• Coordinating logistics with vendors for smooth services.
• Communicating with guests about excursions confidently.
• Overseeing excursion inventory and logistics.

Skills

Engagement with guests

Time management

Problem-solving

Public speaking

Attention to detail

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A USA flagged cruise line is looking for an Excursions Director to join its shipboard team for the 2026 season. This full-time role involves engaging guests in shore excursions and managing logistics with vendors. The ideal candidate will possess a passion for guest satisfaction and strong problem-solving skills. The position requires living onboard for extended periods, with a demanding schedule of 7 days a week during cruises, offering competitive compensation and benefits including health and 401(k).