Guest Experience & Shore Excursions Director

American Cruise Lines; Beaufort (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with match

Travel and training expenses covered

Job summary

A premier cruise line is seeking an Excursions Director to join their shipboard team for the 2026 season. This full-time position involves engaging guests in various excursions, managing all shore operations, and acting as a brand ambassador. The role demands strong public speaking skills, time management, and a passion for guest satisfaction. Candidates must be energetic and able to work long hours. Attractive compensation, including health benefits and covered expenses, is offered.

Qualifications

• Enthusiasm, confidence, and a can-do attitude.
• Strong knowledge of U.S. Geography.
• Transportation Worker Identification Credential (TWIC).

Responsibilities

• Arrange and confirm all shore excursions and transfers.
• Accompany guests on daily excursions as a brand ambassador.
• Coordinate logistics with vendors and ground operators.
• Oversee excursion inventory and invoicing system.

Skills

Public speaking

Time management

Problem-solving

Guest engagement

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A premier cruise line is seeking an Excursions Director to join their shipboard team for the 2026 season. This full-time position involves engaging guests in various excursions, managing all shore operations, and acting as a brand ambassador. The role demands strong public speaking skills, time management, and a passion for guest satisfaction. Candidates must be energetic and able to work long hours. Attractive compensation, including health benefits and covered expenses, is offered.