Onboard Guest Experience Director

American Cruise Lines; Annapolis (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Travel and accommodation covered

Job summary

American Cruise Lines, located in Annapolis, Maryland, is seeking a dynamic Cruise Director for our 2026 season. In this full-time role, you will oversee entertainment, manage presentations, and ensure a vibrant atmosphere for our guests. Ideal candidates will have prior cruise or upscale hotel experience along with exceptional communication skills.

This position involves a commitment of 6 to 8 weeks living onboard followed by 1 to 2 weeks off, emphasizing teamwork and guest satisfaction in a unique maritime environment.

Qualifications

• Previous cruise or upscale hotel/resort experience preferred.
• Must possess polished speaking and presentation skills.
• Ability to perform various essential functions under constant ship motion.

Responsibilities

• Schedule and manage entertainment and activities for guests.
• Communicate effectively with guests via multiple channels.
• Host onboard events and maintain engagement.

Skills

Cruise ship experience

Presentation skills

Interpersonal skills

Critical thinking

Time management

Education

Transportation Worker Identification Credential (TWIC)

Tools

Microsoft Office Suite

Audio/visual equipment

Job description

American Cruise Lines, located in Annapolis, Maryland, is seeking a dynamic Cruise Director for our 2026 season. In this full-time role, you will oversee entertainment, manage presentations, and ensure a vibrant atmosphere for our guests. Ideal candidates will have prior cruise or upscale hotel experience along with exceptional communication skills.

This position involves a commitment of 6 to 8 weeks living onboard followed by 1 to 2 weeks off, emphasizing teamwork and guest satisfaction in a unique maritime environment.