Onboard Expedition Sales Specialist

Lindblad Expeditions; New York (NY); Hybrid; USD 45,000 - 52,000; Full time

Benefits offered by this job

Travel benefits for employees and your

Health insurance

401(k) plan with employer match

Paid holidays and vacation

Job summary

Lindblad Expeditions seeks an Onboard Sales Specialist to engage guests aboard National Geographic–Lindblad Expeditions Bluewater Vessels and inspire bookings for future expeditions.

You will collaborate with expedition teams and shoreside staff, promote itineraries, and conduct presentations to showcase the value of our voyages. The role requires strong sales skills, English fluency, and comfort living onboard for extended periods.

Qualifications

• 4 year college degree or equivalent experience.
• 2+ years of sales experience in a customer-facing role (travel/tourism/adventure preferred).
• Excellent verbal and written English communication.
• Strong organizational and time-management abilities.
• Customer-service oriented with ability to tailor conversations.

Responsibilities

• Promote and sell future trips onboard by engaging guests and sharing destinations.
• Engage with guests during meals and shore excursions to inspire bookings.
• Stay informed about itineraries, offers, and opportunities for travelers.
• Conduct onboard presentations and consultations to share future trip details.
• Coordinate with shoreside marketing and sales teams to execute onboard campaigns and offers.
• Handle bookings at your desk and coordinate with reservations teams ashore.
• Collaborate with Expedition Leader, Hotel Manager and shoreside teams for seamless voyages.
• Gather guest feedback to influence future itineraries and sales strategy.
• Track sales metrics and report to management on interest and conversions.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Customer service mindset

Public speaking

English proficiency

Education

4 Year college degree or equivalent experience

Tools

Seaware cruise reservations system

Salesforce CRM

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Outlook

Job description

Lindblad Expeditions seeks an Onboard Sales Specialist to engage guests aboard National Geographic–Lindblad Expeditions Bluewater Vessels and inspire bookings for future expeditions.

You will collaborate with expedition teams and shoreside staff, promote itineraries, and conduct presentations to showcase the value of our voyages. The role requires strong sales skills, English fluency, and comfort living onboard for extended periods.