Onboard Expedition Sales Pro

Lindblad Expeditions; United States; On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Travel benefits

Health insurance including Medical, D,

Job summary

Lindblad Expeditions aboard National Geographic-Lindblad Expeditions ships seeks an Onboard Sales Specialist to engage guests and inspire bookings for future expeditions. You will work closely with the expedition team and ship hospitality staff to promote voyages and nurture customer relationships.

Responsibilities include presenting itineraries, driving bookings, coordinating with shoreside teams, and tracking guest interest and conversions to optimize sales opportunities while delivering

Qualifications

• 4 Year college degree or equivalent experience.
• 2+ years of sales experience with proven success in a customer-facing sales role, preferably in the travel, tourism, or adventure sectors.
• Excellent verbal communication and interpersonal skills with the ability to inspire and engage a diverse group of guests. Written and verbal skills in English required.
• Strong organizational skills and ability to prioritize tasks.
• Strong service-oriented mindset with an ability to tailor conversations to individual guest interests and needs.

Responsibilities

• Promote and sell future trips to guests onboard the ship by leveraging personal engagement and knowledge of upcoming expeditions.
• Engage with guests to share information about destinations, itineraries and experiences, ensuring memorable journeys.
• Present and promote future trips through onboard presentations and one-on-one consultations.
• Coordinate with shoreside marketing and sales teams to manage onboard promotions and offers.
• Handle bookings and follow-up, ensuring smooth coordination with reservations ashore and delivering excellent customer service.

Skills

Sales experience

Communication skills

Customer service

Organizational skills

Public speaking

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Microsoft Outlook

Seaware

Salesforce

Job description

Lindblad Expeditions aboard National Geographic-Lindblad Expeditions ships seeks an Onboard Sales Specialist to engage guests and inspire bookings for future expeditions. You will work closely with the expedition team and ship hospitality staff to promote voyages and nurture customer relationships.

Responsibilities include presenting itineraries, driving bookings, coordinating with shoreside teams, and tracking guest interest and conversions to optimize sales opportunities while delivering