On-Site Visitor Concierge (Temp) – Legislative Session

Maryland Department of General Services; Annapolis (MD); On-site; USD 28,000 - 30,000; Full time

Job summary

Maryland Capitol Police, Annapolis, MD, is seeking temporary Visitor Ambassadors for the 2027 legislative session. Positions are on-site in Annapolis and require standing for the majority of shifts.

You will greet visitors, assist with check-in, answer calls, verify IDs, and guide foot traffic to security checkpoints using the Visitor Management System. The assignment runs roughly from November 1, 2026 through April 30, 2027, with day (7:00 a.m.–3:00 p.m.) and evening (2:00 p.m.–10:00 p.m.)

Qualifications

• Must be customer service oriented.
• Ability to stand for long shifts and manage foot traffic.
• Strong administrative skills in a fast-paced environment.
• Excellent organizational and communication abilities.
• Bilingual applicants are welcome.

Responsibilities

• Greet visitors and ensure a positive first impression.
• Answer multi-line phone systems promptly.
• Verify State identification cards.
• Direct visitors to security checkpoints and use the Visitor Management System.

Skills

Customer service oriented

Administrative skills

Organizational skills

Interpersonal communication

Bilingual flexibility

Tools

Visitor Management System

Phone systems

Job description

Maryland Capitol Police, Annapolis, MD, is seeking temporary Visitor Ambassadors for the 2027 legislative session. Positions are on-site in Annapolis and require standing for the majority of shifts.

You will greet visitors, assist with check-in, answer calls, verify IDs, and guide foot traffic to security checkpoints using the Visitor Management System. The assignment runs roughly from November 1, 2026 through April 30, 2027, with day (7:00 a.m.–3:00 p.m.) and evening (2:00 p.m.–10:00 p.m.)