On-Site Transit Operations Manager — CDL Driver Lead

Monograph; Tulare (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Free medical plans

401K matching

Job summary

Via is seeking an Operations Manager in Tulare, California, to oversee the daily operations of its public transportation services. In this in-person role, you will ensure smooth and reliable transportation, make real-time operational decisions, and support drivers while enhancing the rider experience.

The ideal candidate should have a background in logistics or customer service, strong people management skills, and be comfortable working with large vehicles. Competitive salary between $85,000 and $115,000 per year along with exceptional benefits.

Qualifications

• Operationally experienced with a background in logistics or customer service.
• Proven track record of managing and retaining professional CDL drivers.
• Understanding of fixed-route transit and safety requirements.

Responsibilities

• Run daily onsite operations of transportation services.
• Make real-time decisions regarding driver and rider needs.
• Support drivers by addressing concerns and building relationships.
• Implement operational improvements based on community feedback.
• Act as a bridge between city partners, drivers, and central teams.

Skills

People management

Logistics

Customer service

Problem-solving

Relationship building

Job description

Via is seeking an Operations Manager in Tulare, California, to oversee the daily operations of its public transportation services. In this in-person role, you will ensure smooth and reliable transportation, make real-time operational decisions, and support drivers while enhancing the rider experience.

The ideal candidate should have a background in logistics or customer service, strong people management skills, and be comfortable working with large vehicles. Competitive salary between $85,000 and $115,000 per year along with exceptional benefits.