On-Site Traffic Dispatcher & Data Entry Pro

Maldonado-Burkett , LLP; Thomaston (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health / Dental / Vision

401(k)

Health Savings Account

Life Insurance

Holidays and PTO

Professional Development

Job summary

Maldonado-Burkett, LLP in Thomaston, GA is seeking an entry-level Traffic Customer Service and Data Entry Operator /CHAMP Dispatcher. This full-time, on-site position provides on-the-job training and requires physical presence at the client's location, with potential restrictions on remote work.

Shifts can include holidays, weekends, and special events due to 24/7/365 operations. Key duties include answering calls in the 511GA system, delivering excellent customer service, and documenting

Qualifications

• Entry-level role with on-the-job training.
• Based in Thomaston, GA with on-site work required.
• Reliable transportation due to client-site location.

Responsibilities

• Answer calls that come into the 511GA system from the traveling public.
• Provide outstanding customer service when responding to customer calls.
• Coordinate with GDOT personnel for signal and maintenance issues.
• Enter and manage roadway incidents in ATMC NaviGAtor.
• Maintain construction events across Georgia and update logs.

Skills

Customer service

Data entry

CHAMP Dispatcher

Tools

NaviGAtor

Job description

Maldonado-Burkett, LLP in Thomaston, GA is seeking an entry-level Traffic Customer Service and Data Entry Operator /CHAMP Dispatcher. This full-time, on-site position provides on-the-job training and requires physical presence at the client's location, with potential restrictions on remote work.

Shifts can include holidays, weekends, and special events due to 24/7/365 operations. Key duties include answering calls in the 511GA system, delivering excellent customer service, and documenting