On-Site Telecom & Network Technician — On-Call

WICHITA STATE UNIVERSITY; Wichita (KS); On-site; USD 23,000 - 33,000; Full time

Job summary

Wichita State University is seeking a Telecommunications Specialist to support and maintain campus telecom and network systems on-site in Wichita, KS. The role involves hands-on troubleshooting, configuration, and collaboration with ITS staff to ensure reliable services.

Responsibilities include installing and testing voice/data hardware, documenting procedures, and participating in after-hours on-call rotations. A high school diploma and valid Kansas driver’s license are required.

Qualifications

• High school diploma or equivalent.
• Valid Kansas Driver's License is required.
• Strong aptitude for telecom and network systems.

Responsibilities

• Support and maintain campus telecom and network systems.
• Troubleshoot issues with calm confidence and restore operations swiftly.
• Document work orders, configurations, and SOPs for knowledge sharing.
• Collaborate with ITS team and external vendors on deployments and upgrades.
• Participate in on-call rotation for after-hours support and maintenance.
• Install, program, and test phone, voicemail, and E911 information.
• Install, terminate, and test cabling and related network infrastructure.

Skills

Troubleshooting

Network fundamentals

Communication

Documentation

On-call readiness

Education

High school diploma or equivalent

Tools

Avaya PBX

Pinnacle ticket system

Visio

Fluke Versive testing

Fiber optic splicing

Job description

Wichita State University is seeking a Telecommunications Specialist to support and maintain campus telecom and network systems on-site in Wichita, KS. The role involves hands-on troubleshooting, configuration, and collaboration with ITS staff to ensure reliable services.

Responsibilities include installing and testing voice/data hardware, documenting procedures, and participating in after-hours on-call rotations. A high school diploma and valid Kansas driver’s license are required.