ITS Telecommunications Student Assistant - Back Office

WICHITA STATE UNIVERSITY; Wichita (KS); Hybrid; USD 15,000 - 17,000; Part time

Job summary

Wichita State University’s ITS Telecommunications department is seeking a student assistant to support administrative and technical tasks across campus locations. The role is part-time, on-site, and requires enrollment in at least 6 credit hours with a minimum 20-hour weekly commitment.

Responsibilities include data audits, connection updates, inventory handling, and assisting technicians with work orders, while leveraging Microsoft Office tools. Prior teamwork experience is valued.

Qualifications

• High School diploma or equivalent; enrolled in a minimum of 6 credit hours at Wichita State University.
• We require a time commitment of at least 20 hours per week during normal business hours (Mon-Fri, 8am-5pm).
• Familiarity with Microsoft Office suite; ability to work in a team and independently.

Responsibilities

• Data collection and connection audits.
• Connection updates.
• Materials receiving, sorting and inventory.
• Telephone testing.
• Office tasks: recycling, filing, errands.
• Assist technicians with work orders.

Skills

Teamwork

Independent work

Education

HS Diploma

Tools

Microsoft Office

Microsoft Visio

Job description

Department

Information Technology Services - Telecommunications

Campus Location

Wichita, KS - WSU Main Campus

Hire Type

Part Time

Pay

From $11 to $12 per hour, dependent on experience.

Work Schedule

work is performed on-site and in person. Dependent on Class Schedule, during Office hours of Mon-Fri, 8AM-5PM

Export Compliance Requirement

This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Citizen”.

Job Story

ITS Telecommunications Student Assistant: Telecommunications is part of WSU’s Information Technology Services. We provide and support telephone and network connectivity for all WSU locations. This is a regular student position. Students of all majors are encouraged to apply.

Job Summary

A student assistant will carry out administrative and technical tasks requested by a supervisor. Depending on the area the student assistant is employed in, they may assist and mentor other students or provide support throughout the campus in various forms.

Job Duties

• Data collection/connection audits.
• Connection updates.
• Materials receiving, sorting and inventory.
• Telephone testing.
• Office tasks such as recycling, cleaning, filing, and running errands.
• Assist technicians with work orders

Required Education

High School diploma or equivalent. Enrolled in a minimum of 6 credit hours at Wichita State University.

Additional Requirements

Required skills:

• Familiarity with Microsoft office suite.
• Experience working with a team and independently.

We need a time commitment of at least 20 hours a week during our normal business hours, weekdays 8am to 5pm.

Required Experience

This is specific to each position and department. See additional requirements and preferences.

Preferred Qualifications

• Previous technical work experience (not limited to IT fields).
• Customer service experience.
• Experience reading blue prints.
• Experience with Microsoft Visio.
• Experience using hand tools.

Additional Information

Former students in this position that have demonstrated technical and organizational abilities have developed into student technicians.

Physical Requirements

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.