On-Site Sports Gear Customer Service Pro

Sports Warehouse, Inc.; Alpharetta (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Short-term disability

Paid vacation

Paid sick time

401(k) retirement plan

Profit-sharing program

Employee discounts

On-site fitness facility

Career growth opportunities

Employee appreciation events

Job summary

Sports Warehouse, Inc. is seeking reliable customer service professionals for on-site roles in Alpharetta, GA. The position offers full-time or part-time hours, with a schedule including late afternoons, Sundays, and a potential Saturday. Hiring range is $16–$18 per hour, depending on experience.

You will assist customers via phone, live chat, or email, delivering expert guidance and building lasting relationships while upholding company policies and providing excellent service.

Qualifications

• Understand and calmly address customer needs and complaints.
• Learn new technology quickly.
• Proficient in Microsoft Office.
• Strong communication and active listening.

Responsibilities

• Serve as direct point of contact with customers via phone, live chat, and email.
• Provide knowledgeable guidance and solve problems.
• Build lasting relationships with customers.
• Help customers find products that fit their needs.
• Uphold Sports Warehouse policies and procedures.

Skills

Customer service

Communication

Active listening

Multi-tasking

Problem solving

Organization

Attention to detail

Team player

Professional demeanor

Microsoft Office

Learning quickly

Tools

Microsoft Office

Job description

Sports Warehouse, Inc. is seeking reliable customer service professionals for on-site roles in Alpharetta, GA. The position offers full-time or part-time hours, with a schedule including late afternoons, Sundays, and a potential Saturday. Hiring range is $16–$18 per hour, depending on experience.

You will assist customers via phone, live chat, or email, delivering expert guidance and building lasting relationships while upholding company policies and providing excellent service.