On-Site Customer Service Pro — Sports Gear

Sports Warehouse, Inc.; Alpharetta (GA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance*

Life insurance*

Short-term disability coverage*

Paid vacation*

Paid sick time

401(k) retirement plan

Profit-sharing program

Employee discounts across all Sports W

Job summary

Sports Warehouse, Inc. is seeking reliable, customer-focused individuals for on-site roles in Alpharetta, GA. The position offers either full-time (40 hours/week) or part-time (20–28 hours/week) with a Saturday shift required. Compensation ranges from $16 to $18 per hour, depending on experience.

Join Our Customer Service team to provide guidance to customers across phone, live chat, and email, helping them find the right products and resolve questions with care and speed.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized in a fast-paced environment.
• Demonstrates a proactive, customer-focused approach.

Responsibilities

• Assist customers over the phone, through live chat, or via email, providing knowledgeable guidance.
• Help customers find products that best fit their needs and resolve issues promptly.

Skills

Verbal communication

Written communication

Multi-tasking

Team player

Problem solving

Active listening

Job description

Sports Warehouse, Inc. is seeking reliable, customer-focused individuals for on-site roles in Alpharetta, GA. The position offers either full-time (40 hours/week) or part-time (20–28 hours/week) with a Saturday shift required. Compensation ranges from $16 to $18 per hour, depending on experience.

Join Our Customer Service team to provide guidance to customers across phone, live chat, and email, helping them find the right products and resolve questions with care and speed.