On-Site SOC Operator, Now Hiring PT and FT

Securitas US Business Unit; Waltham (MA); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with employer match

Paid time off and training

Company-provided uniforms

Life insurance

Employee Assistance Program (EAP)

Wellness programs

Employee discounts

Job summary

Securitas is seeking a SOC Operator to join our Security Operations Center in Framingham-Waltham, MA. This on-site role focuses on monitoring security systems, analyzing threats, and coordinating incident response in a fast-paced environment.

The ideal candidate has 1–2 years of cybersecurity or SOC experience, strong technical aptitude, and excellent communication skills. This position offers a stable schedule, on-site collaboration, and opportunities to work with enterprise security

Qualifications

• Minimum 1–2 years of cybersecurity or SOC experience.
• Proficiency with Microsoft Office and Windows OS.
• Experience with security monitoring platforms preferred.
• Bachelor's degree in a related field is a plus.

Responsibilities

• Monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms.
• Identify, assess, and elevate potential cybersecurity events or suspicious network activity.
• Respond to security incidents, alarms, and system alerts while coordinating with internal teams and emergency responders when necessary.
• Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications.
• Evaluate security events, determine appropriate response actions, and escalate critical incidents promptly.
• Accurately document incidents, investigations, system activity, and operational reports.
• Monitor and support electronic access control systems while ensuring client policies are followed.
• Maintain clear, professional communication with clients and IT teams during routine operations and incidents.
• Maintain situational awareness by monitoring multiple systems and prioritizing events by severity.

Skills

Cybersecurity

SOC environments

Threat monitoring

Incident response

Analytical thinking

English proficiency

Education

High school diploma or GED

Associate's or Bachelor's in Cybersecurity or IT

Tools

CCTV platforms

Access control systems

Alarm monitoring software

Security management software

Job description

SOC Operator

Location: Framingham-Waltham, MA
Schedule: Monday – Friday, 7:00 AM – 3:00 PM
Pay Rate: $22.40-$25.62
Position Type: Full-Time | On-Site

We help make your world a safer place.

Securitas is a global leader in security services, providing advanced and sustainable security solutions across 47 countries with over 355,000 employees and 150,000 clients worldwide. As security threats continue to evolve, our Security Operations Center (SOC) plays a critical role in protecting our clients' people, facilities, and technology through continuous monitoring, rapid response, and operational excellence.

Position Overview

Securitas is seeking a highly motivated SOC Operator with strong technical aptitude and cybersecurity experience to join our Security Operations Center in Westborough, MA. This is an on-site position responsible for monitoring security systems, analyzing potential threats, coordinating incident response, and maintaining the integrity of critical security technologies.

The ideal candidate is detail-oriented, thrives in a fast-paced environment, possesses excellent analytical skills, and is comfortable working with a variety of security platforms and enterprise technologies.

Key Responsibilities

• Security Monitoring: Continuously monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms.
• Cybersecurity Awareness: Identify, assess, and elevate potential cybersecurity events or suspicious network activity in accordance with established procedures.
• Incident Response: Respond to security incidents, alarms, and system alerts while coordinating with internal teams, IT personnel, and emergency responders when necessary.
• Technology Operations: Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications.
• Threat Analysis: Evaluate security events, determine appropriate response actions, and elevate critical incidents in a timely manner.
• Documentation: Accurately document incidents, investigations, system activity, and operational reports with exceptional attention to detail.
• Access Management: Monitor and support electronic access control systems while ensuring compliance with client security policies.
• Communication: Maintain clear and professional communication with clients, site personnel, IT departments, and security leadership during routine operations and critical incidents.
• Continuous Vigilance: Maintain situational awareness by monitoring multiple systems simultaneously while prioritizing events based on severity and operational impact.

Qualifications

• Strong background or professional experience in cybersecurity, information security, or Security Operations Center (SOC) environments
• High level of technical proficiency with computer systems and enterprise software
• Experience working with CCTV platforms, access control systems, alarm monitoring, or security management software preferred
• Familiarity with cybersecurity principles, incident response procedures, and threat detection methodologies
• Excellent analytical and critical thinking skills
• Ability to multitask while monitoring multiple systems simultaneously
• Strong written and verbal communication skills
• Exceptional attention to detail and sound decision-making under pressure
• Ability to maintain confidentiality and professionalism in a security-sensitive environment

Requirements

• Minimum of 1-2 years of cybersecurity, SOC, IT security, or related technical security experience preferred
• Proficiency with Microsoft Office and Windows operating systems
• Experience with enterprise security technologies or security monitoring platforms preferred
• High school diploma or GED required; Associate's or Bachelor's degree in Cybersecurity, Information Technology, Criminal Justice, or a related field is a plus
• Ability to read, write, and communicate effectively in English
• Reliable transportation and dependable attendance
• Legal authorization to work in the United States

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Paid time off, paid training, and company-provided uniforms
• Company-paid life insurance
• Employee Assistance Program (EAP)
• Wellness and financial support programs
• Employee discount programs (vehicles, electronics, travel, and more)

Join Securitas and help protect critical operations through advanced security technology.

Securitas is an Equal Opportunity Employer (EOE/M/F/Vets/Disabilities). All qualified applicants will receive consideration for employment without regard to legally protected status.